Senior Case Manager

2 weeks ago


Jamaica, United States Westhab Inc. Full time
Job DescriptionJob Description

JOB DESCRIPTION

JOB TITLE: CASE MANAGER SUPERVISOR/SENIOR CASE MANAGER

DIVISION: SERVICES

FLSA : NON-EXEMPT

REPORTS TO: SHELTER DIRECTOR

LOCATION: QUEENS ,NY

SALARY: $45,000.00 to $50,000.00

SUMMARY:

The Case Manager Supervisor/Senior Case Manager will provide daily supervision to the case management team in a homeless shelter. He / She will need to work collaboratively with other on-site departments to facilitate effective methods of problem solving and the alignment of strategies. Proof of COVID-19 vaccinations required.

DUTIES & RESPONSIBILITIES:

  • Manages intake and develops a comprehensive assessment for all new participants.

  • Develops systems to guarantee the quality and efficiency of casework services.

  • Ensures that staff appropriately identifies the needs of the clients, provide appropriate referrals and ensures case manager follow up with resources to promote the program participant’s successful achievement of the service plan goals.

  • Ensures assessments, service plans and interactions with the clients are appropriately documented.

  • Reviews all required case management documentation and any data collection tool in use.

  • Responsible for the supervision of service staff.

  • Ensures clear, concise and professional interventions consistent with the Agency’s policies and procedures and evidence-based practices.

  • Responsible for building collaboration with community service providers.

  • Maintains all required documentation/reports and submits all in a timely manner.

  • Provides crisis intervention and stabilization as needed.

  • Identifies program needs and makes recommendations.

  • Performs related tasks as assigned.

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS:


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