968-Coupa Catalog and cXML Specialist

Job DescriptionJob Description 5-7 Years supporting Catalog solutions like Coupa, Ariba, and or BuyerQuest
2 Years supporting Coupa solution
Enjoy working with new users, ability to explain work being performed to others
Ability to document the process and maintain documentation for audits
Flexible to support global business operations
Create and manage Coupa punchout and hosted catalogs, including items, taxonomy, and content groups
Ensure product and service information is accurate, complete, and consistent with current procurement policy and purchasing guidelines
Manage supplier onboarding to the Coupa Supplier Portal (CSP) and identify candidates for e-enablement through cXML connections
Collaborate with suppliers to establish and configure cXML integrations for automated PO and invoice exchange
Ensure cXML data adheres to Coupa's formatting and validation requirements
Guide suppliers through the cXML setup process, including testing and troubleshooting
Support the governance and monitoring of finance system compliance in accordance with company policies, standards and SOX requirements
Research and troubleshoot issues (data or process) and take appropriate action to resolve issues
Respond to user inquiries through ServiceNow support queues and resolve catalog or cXML-related issues
Partner with IT and other Segments to extensively test system enhancements and modifications to ensure the integrity of the system's functionality and its data
Participate in continuous improvement initiatives including requirements gathering, build, testing services and maintenance
Stay up-to-date on Coupa best practices and industry trends

This is a remote role but must work EST hours.
Administration of Coupa catalog a plus as is experience with an ERP platform.
Will be doing error handling and dealing with a backlog, creating, and maintaining vendors.
Project management experience a plus as will be planning and executing against milestones.

Pantheon Inc specializes in providing a wide array of products, software development, consulting and support services. Our technical and business consulting services are organized as specific centers of excellence with an exclusive focus on the respective technology solutions and toolsets. Pantheon Services holds primary vendor status with many of the Fortune 100 companies. Our service regions include North America, South America, Europe, South Asia, Asia Pacific and Australia.

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