Communications Rep, PRN, Patient Access
4 weeks ago
1. Education: High School graduate or equivalent. Medical terminology preferred. A Communications Representative (CR) must become certified in all Communications Services functions within 1 year of their date of hire.
2. Training and Experience: Must be able to accurately type 25-30 words per minute and pass a clerical examination. After training, must pass internal examinations to demonstrate mastery of telecommunications switchboard and information desk computer applications. Previous experience in telecommunication switchboard, customer service and/or physician’s office preferred.
3. Job Knowledge: After training, must pass internal certification examinations to demonstrate understanding of communications overall competencies.
4. Safety Sensitive: NO
In the interest of protecting the health and safety of all patients, associates, and guests, Unity Health has classified some positions as “safety sensitive.” A “safety sensitive” position is any job position in which impaired performance could result in harm to the health and/or safety of self or others. Any associate that is actively engaged in the use of medical marijuana, even if in possession of a valid medical marijuana card, will be excluded from employment in a “safety sensitive” position.
DESCRIPTION:
The Communications Representative (CR) is the fully cross-functional level of the Communications career path. The CR performs basic functions as outlined below:
Performs all communications and Information Desk functions as well as Patient check-in and discharge functions. Provides general information to hospital users, patients and families. Assists in up-front collections activities. Provides excellent patient focused customer service. Communicates effectively to service delivery areas to maximize patient flow and customer service. Ensures orderly operation of switchboard and information desk functions through execution and delegation of work assignments.
The CRL has strong skills in all patient-facing functions, which include:
• Hospital Operator/Switchboard Functions
• Guest Services
• Up-Front Collections
• Emergency Department “Quick ER” Check-In • Outpatient “Express Check-In
• Outpatient Surgery & Special Procedure Check-In and Discharge
• Information Desk
Physical Effort: Sitting 3-4 hours; standing 3-4 hours; walking 3-4 hours. Moderate lifting of 20-25 pounds, 1-10 times per day. Moderate bending, squatting and kneeling. Frequent fine motor movement with both hands. Manual dexterity to utilize computer. Good visual and hearing discrimination. Moderate lack of control over pace of work and high level of interaction with patients and employees throughout the work day.
Mental Effort:
a. Strong verbal communication skills
b. Detail Orientation
c. Good deductive reasoning
d. Good with public; empathy for patients
e. Collaborates with others; strong team builder
f. Accepts authority and follows instructions well
PRN
-
Patient Access Rep
2 months ago
Searcy, United States Unity Health Full timeJob DescriptionJob Description1. Education: High School graduate or equivalent. Medical terminology preferred. A PAS Rep must become certified in all Patient Access Services functions within 1 year of their date of hire.2. Training and Experience: Must be able to accurately type 25-30 words per minute and pass a clerical examination. After training, must...
-
Patient Access Rep
4 weeks ago
Searcy, United States Unity Health Full timeJob DescriptionJob Description1. Education: High School graduate or equivalent. Medical terminology preferred. A PAS Rep must become certified in all Patient Access Services functions within 1 year of their date of hire.2. Training and Experience: Must be able to accurately type 25-30 words per minute and pass a clerical examination. After training, must...
-
Patient Access Rep,2pm-10:30pm
3 weeks ago
Searcy, United States Unity Health Full timeJob DescriptionJob Description1. Education: High School graduate or equivalent. Medical terminology preferred. A PAS Rep must become certified in all Patient Access Services functions within 1 year of their date of hire.2. Training and Experience: Must be able to accurately type 25-30 words per minute and pass a clerical examination. After training, must...
-
Patient Access Rep
4 weeks ago
Searcy, United States Unity Health Full timeJob DescriptionJob Description1. Education: High School graduate or equivalent. Medical terminology preferred. A PAS Rep must become certified in all Patient Access Services functions within 1 year of their date of hire.2. Training and Experience: Must be able to accurately type 25-30 words per minute and pass a clerical examination. After training, must...
-
Patient Accounting Rep
2 months ago
Searcy, United States Unity Health Full timeJob DescriptionJob Description1. Education: High school diploma or equivalent. Minimum of 4 years in patient accounting/business office environment, specifically billing and/or collections in the assigned insurance area. Previous UNITY HEALTH experience in the Patient Accounting department is preferred.2. Training and Experience: Experience with computers,...
-
Patient Care Associate
1 month ago
Searcy, United States Unity Health Full timeJob DescriptionJob Description1. Education: High school graduation or equivalent required. Ability to read, use simple math skills, and write clearly and legibly.2. Training and Experience: Previous experiences as a nursing assistant or in other patient-related position desirable but not required. 3. Job Knowledge: Ability to perform duties for direct and...
-
Patient Care Associate
4 weeks ago
Searcy, United States Unity Health Full timeJob DescriptionJob Description1. Education: High school graduation or equivalent required. Ability to read, use simple math skills, and write clearly and legibly.2. Training and Experience: Previous experiences as a nursing assistant or in other patient-related position desirable but not required. 3. Job Knowledge: Ability to perform duties for direct and...
-
Searcy, United States Unity Health Full timeJob DescriptionJob Description1. Education: High School Diploma or equivalent required.2. Training and Experience: Experience in durable medical equipment preferred but not required.3. Job Knowledge: Candidate must be proficient in data entry, counter sales and dealing with public4. Safety Sensitive: NOIn the interest of protecting the health and safety of...
-
Patient Account Analyst DME, West Clinic1, PRN
1 month ago
Searcy, United States Unity Health Full timeJob DescriptionJob Description1. Education: High School Diploma or equivalent required.2. Training and Experience: Experience in durable medical equipment preferred but not required.3. Job Knowledge: Candidate must be proficient in data entry, counter sales and dealing with public4. Safety Sensitive: NOIn the interest of protecting the health and safety of...
-
Patient Account Analyst DME, West Clinic1, PRN
4 weeks ago
Searcy, United States Unity Health Full timeJob DescriptionJob Description1. Education: High School Diploma or equivalent required.2. Training and Experience: Experience in durable medical equipment preferred but not required.3. Job Knowledge: Candidate must be proficient in data entry, counter sales and dealing with public4. Safety Sensitive: NOIn the interest of protecting the health and safety of...
-
Searcy, United States Unity Health Full timeJob DescriptionJob Description1. Education: High school diploma or equivalent. Minimum of 4 years in patient accounting/business office environment, specifically billing and/or collections in the assigned insurance area. Previous UNITY HEALTH experience in the Patient Accounting department is preferred.2. Training and Experience: Experience with computers,...
-
Patient Care Associate
4 weeks ago
Searcy, United States Unity Health Full timeJob DescriptionJob Description1. Education: High school graduation or equivalent required. Ability to read, use simple math skills, and write clearly and legibly.2. Training and Experience: Previous experiences as a nursing assistant or in other patient-related position desirable but not required. 3. Job Knowledge: Ability to perform duties for direct and...
-
Searcy, United States Unity Health Full timeJob DescriptionJob Description1. Education: High school graduation or equivalent required. Ability to read, use simple math skills, and write clearly and legibly.2. Training and Experience: Previous experiences as a nursing assistant or in other patient-related position desirable but not required. 3. Job Knowledge: Ability to perform duties for direct and...
-
Patient Care Associate
4 weeks ago
Searcy, United States Unity Health Full timeJob DescriptionJob Description1. Education: High school graduation or equivalent required. Ability to read, use simple math skills, and write clearly and legibly.2. Training and Experience: Previous experiences as a nursing assistant or in other patient-related position desirable but not required. 3. Job Knowledge: Ability to perform duties for direct and...
-
Patient Care Tech
4 weeks ago
Searcy, United States Unity Health Full timeJob DescriptionJob Description1. Education: High School diploma or equivalent required. Must be a graduate of an approved PCT program or have completed Unity Health PCA II Course.2. Training and Experience: Training performing EKG’s and phlebotomy preferred or time on the job training. Knowledge of basic non-technical skills as acquired through on-the-job...
-
Patient Care Tech
4 weeks ago
Searcy, United States Unity Health Full timeJob DescriptionJob Description1. Education: High School diploma or equivalent required. Must be a graduate of an approved PCT program or have completed Unity Health PCA II Course.2. Training and Experience: Training performing EKG’s and phlebotomy preferred or time on the job training. Knowledge of basic non-technical skills as acquired through on-the-job...
-
Patient Account Rep Clinic, CBO Office
4 weeks ago
Searcy, United States Unity Health Full timeJob DescriptionJob Description1. Education: HS Diploma or GED equivalent2. Training and Experience: Medical Billing and ICD-9 and CPT coding experience preferred. Must be computer literate. Excellent customer service/interpersonal communication skills. Detail oriented.3. Job Knowledge: Must know basic principals of accounting, balancing accounts, computer...
-
Rehabilitation Tech
4 weeks ago
Searcy, United States Unity Health Full timeJob DescriptionJob Description1. Education: Secretarial experience, good communication and computer skills are necessary.. Must be capable of verbal and written communication to understand instructions regarding the registration, scheduling of patients and interaction with patients, referral sources and insurance providers. Some hospital attendant / rehab...
-
Clinic LPN
4 weeks ago
Searcy, United States Unity Health Full timeJob DescriptionJob DescriptionWhen it comes to quality healthcare, we believe you shouldn't have to travel far to find it. At Unity Health we strive to improve the quality of health and well-being for the communities we serve through compassionate care. Our facilities offer a combined total of 502 licensed beds and a medical staff of more than 160...
-
Rehabilitation Tech
4 weeks ago
Searcy, United States Unity Health Full timeJob DescriptionJob Description1. Education: Secretarial experience, good communication and computer skills are necessary.. Must be capable of verbal and written communication to understand instructions regarding the registration, scheduling of patients and interaction with patients, referral sources and insurance providers. Some hospital attendant / rehab...
