Service Technician HVAC

2 months ago

Tacoma, United States Serenity Air Inc. Full time
Job DescriptionJob DescriptionBenefits:
  • Bonus based on performance
  • Competitive salary
  • Health insurance

Serenity Air Inc is a growing HVAC company, a family-operated business that values our team members, excellent customer service and high quality work. We are looking to hire a positive, friendly, reliable, and detail-oriented person to join our team

The Service Technician reports to the Service Manager and is responsible for performing a range of HVAC jobs for the majority of residential and commercial customers.

Full-Time, Monday - Friday, 8:00am - 4:30pm, Typically no weekends, up to $125,000/yr+Pay Based on Experience, PTO, Paid Holidays, Medical, Dental, Vision

Benefits
  • Careers Advancement Opportunities
  • Competitive Compensation
  • Year-Round Work
  • Spiffs, Rewards, & Employee Contests
  • Employee Tool Program
  • Company Vehicle
  • Paid Holidays
  • Medical/Dental/Vision insurance opportunity
  • PTO/Vacation time off
  • Very little weekends or evenings
  • Team Building Events
  • Family Atmosphere
Customer-based activities involved in this position require an individual who is decisive, tactful, dependable, and who possesses initiative and the ability to communicate well with all customer groups. A Service Technician must be able to accurately diagnose and efficiently accomplish a job to the mutual benefit of the customer while following Serenity Air's guidelines. Job-related contact can occur with virtually all demographic groups, with the majority of the contacts being service customers, team members and suppliers.
Representative duties include:
  • Serving as a member of the Service Department which is organized to conduct HVACR servicing jobs promptly and efficiently.
  • Performing routine HVAC service activities without direct oversight or on-site assistance.
  • Conducting point-of-work sales of IAQ services, unit components, add-on units, and residential & commercial service contracts.
  • Developing lead referrals for the sales staff.
  • Conducting non-service work in support of the Service Manager and assist the Installation Departments, as assigned.
  • Performing related duties as directed by the Service Manager.
Job Qualifications:
  • High school graduate
  • For a journeyman position be a graduate of a post-secondary HVAC program of instruction of two or more years in duration.
  • One or more years of successful experience, either as a residential service, commercial service or installation technician.
  • Good verbal and reading skills, including the ability to read and apply manufacturers' instructions and to clearly communicate with residential and commercial customers, suppliers, and team members of Serenity Air.
  • Physical ability to perform all duties noted above under the conditions, circumstances, and extreme weather conditions found in the state of WA.
  • Interest and initiative in maintaining and advancing his or her HVAC skills through a combination of self-study, company training, manufacturers' workshops, and other professional development activities.
  • Current WDL and the ability to operate all vehicles in the corporate fleet within 30 days of initial employment. Incumbent must be insurable by current Serenity Air insurance carrier.
  • Ability to pass a background check.
  • Ability to pass a drug screening.
  • Ability to work under pressures of time, weather, confined spaces, customer needs, and backlog constraints.

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