Universal Banker I/Teller

1 month ago

Rapid City, United States BankWest Full time
Job DescriptionJob Description

Scope of Job

Responsible to perform all related work responsibilities consistent with the standardized procedures and compliance requirements of the Bank. Accountable to process customer transactions accurately and according to the customer service standards of the Bank. Identify customer needs for convenience services and referral opportunities for other services offered by the Bank and Financial Services. Make appropriate recommendations.


Primary Duties

Responsible to actively greet each customer, determine their specific Banking needs, provide a single point of contact for the completion of transactions.

Responsible for the accurate processing of all customer transactions requested through the lobby, drive-up, or telephone. Including but not limited to; deposits, withdrawals, loan payment receipt, cashier check issuance, check cashing, credit card advances, savings bond redemption, check orders, wire transfer and ACH transactions.

Accountable to accurately perform assigned work tasks, to support the completion of customer transactions. Including: night deposit and mail processing, ATM servicing and balancing, individual teller drawer balancing.

Responsible to provide customer service, perform account maintenance, and problem solve; according to customer need. This includes but is not limited to; stop payment, funds transfer, balance inquiry, address or other information changes, account balancing, debit card and web banking support.

Open new personal and business accounts including; checking, savings, deposit, and IRA/HSA accounts; identify and recommend additional convenience services including web banking and debit cards. Close personal and business accounts as requested.

Actively work to identify customer needs for additional Bank and Financial Service products; sell and refer other Bank, Trust, Brokerage, and Insurance products and services to new and existing customers.

Actively seek out opportunities, outside the Bank, to grow new customer relationships through referrals and identification of prospects.

Identify early signs of customer dissatisfaction and work to resolve issues to aid in customer retention. Refer to other staff or supervisors as needed.


Secondary Duties

Work as a team with departmental counterparts on planning and implementing assigned projects and products.

Participate on various committees and project teams as deemed appropriate by management.

Attend, actively participate in organization, job specific training offered, and Quality Service programs.

Adhere to all applicable Policies and Procedures of BankWest organization.

Community involvement is strongly encouraged.

Other duties as assigned.


Requirements

Education:

A high school diploma or equivalent.

ABA Universal Banker Certification Program


Experience:

Bank trainee or intern experience.

Experience in customer Service.


Knowledge and Special Skills:

Ability to work dependently and/or independently, under pressure, meet deadlines, and adjust work schedules as needed to complete job responsibilities.

Ability to organize and handle multiple responsibilities while delivering quality external and/or internal Customer Service.

Strong interpersonal skills to ensure effective communication with external and/or internal customers.

Knowledge or ability to learn regulatory requirements pertinent to performance of specified duties in job description.

Knowledge of banking terminology and procedures.

Ability to skillfully use a variety of application software, learns computer programs, and comprehends the program output.

Adhere to Federal Privacy Standards in addition to following BankWest requirements for electronic communication and Social Engineering standards.

BankWest is a "Sales Organization" and all employees are expected to participate directly or indirectly with increasing BankWest's presence in their markets as appropriate.

  • Universal Banker I/Teller

    6 days ago

    Rapid City, United States BankWest Full time

    Job DescriptionJob DescriptionScope of Job Responsible to perform all related work responsibilities consistent with the standardized procedures and compliance requirements of the Bank. Accountable to process customer transactions accurately and according to the customer service standards of the Bank. Identify customer needs for convenience services and...

  • Universal Banker

    4 weeks ago

    Dodge City, United States Sunflower Bank, N.A. Full time

    Job Type Part-time Description Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of a PART TIME Universal Banker at our Dodge City, KS branch! Customer Service experience is a MUST Cash Handling experience is a MUST Banking experience is a plus but not required- WILL TRAIN! Excellent Benefits, PTO, Incentive...

  • Universal Banker

    6 days ago

    Dodge City, United States Sunflower Bank Full time

    Job DescriptionJob DescriptionDescription:Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of a PART TIME Universal Banker at our Dodge City, KS branch!Customer Service experience is a MUSTCash Handling experience is a MUSTBanking experience is a plus but not required- WILL TRAIN!Excellent Benefits, PTO,...

  • Universal Banker

    1 month ago

    Dodge City, United States Sunflower Bank NA Full time

    Job DescriptionJob DescriptionDescription:Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of a PART TIME Universal Banker at our Dodge City, KS branch!Customer Service experience is a MUSTCash Handling experience is a MUSTBanking experience is a plus but not required- WILL TRAIN!Excellent Benefits, PTO,...

  • Universal Teller I

    5 days ago

    Oklahoma City, United States International Bank of Commerce Full time

    IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement...

  • Universal Banker

    6 days ago

    Union City, United States Southern Michigan Bank & Trust Full time

    Job DescriptionJob DescriptionReports To: Branch Manager / Branch SupervisorFLSA Status: Non - ExemptSUMMARYPerforms a variety of duties to provide customer service by explaining and processing financial services, and correct records by performing the following duties. All other duties and responsibilities as assigned.ESSENTIAL DUTIES AND...

  • Universal Banker

    1 month ago

    Kansas City, United States Miscellaneous Staffing Services Full time

    Description Job Description The primary function of the Universal Banker position is to offer excellent member service in every interaction with current and potential members, vendors, and all team members. The Universal Banker is responsible for building and strengthening relationships with Kansas City Credit Union members and potential members through the...

  • Universal Banker

    6 days ago

    Salt Lake City, United States Utah First Credit Union Full time

    Job DescriptionJob DescriptionAre you ready to continue your career in financial services? Utah First Credit Union invites you to join our dedicated team as a 40-hour-a-week Universal Banker at our Cottonwood Heights, Utah branch. We're seeking individuals who are passionate about providing unparalleled service and making a positive impact on...

  • Universal Banker

    4 weeks ago

    Salt Lake City, United States Utah First Credit Union Full time

    Job DescriptionJob DescriptionAre you ready to continue your career in financial services? Utah First Credit Union invites you to join our dedicated team as a 40-hour-a-week Universal Banker at our Cottonwood Heights, Utah branch. We're seeking individuals who are passionate about providing unparalleled service and making a positive impact on...

  • Universal Banker

    4 weeks ago

    Ellwood City, United States WesBanco Bank Inc. Full time

    Job Title - Department Universal Banker - Ellwood City Location This position is 100% in office. The employee will work full time in an office in a designated WesBanco location. Consideration for location will be Ellwood City, PA.Market Western PA Work Hours per Week 37.5 Requirements High school diploma or GED required. Banking, cash handling, sales, and...

  • Universal Banker

    3 weeks ago

    Oklahoma City, United States BancFirst Corporation Full time

    Universal Banker Oklahoma City, OK Onsite Position 809 Cornell Parkway, Oklahoma City, OK 73102 Full Time: M-F, Saturdays as scheduled POSITION SUMMARY This role is an excellent opportunity for an individual who likes working with customers to help recommend products and services that meet their needs, and is driven by results and enjoys...

  • Universal Banker

    1 month ago

    Paden City, United States WesBanco Bank, Inc. Full time

    Location This position is 100% in office. The employee will work full time in an office in a designated WesBanco location. Consideration for location will be at the Paden City Banking Center.Requirements High school diploma or GED required. Banking, cash handling, sales, and customer service experience preferred. Job DescriptionSummary: Helps foster a...

  • Teller Retail Banker

    1 month ago

    Siler City, United States Woodforest National Bank Full time

    Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder.We focus on building relationships and discovering...

  • Universal Banker

    2 weeks ago

    Switz City, United States Teachers Credit Union Full time

    Universal Banker We are searching for an experienced Part-Time Universal Banker at our Gary Branch. Gary, Indiana Essential Function Responsible for providing high quality service on a wide variety of general financial services. This role is also responsible for the sales and servicing of all credit union products and services, while focusing on building...

  • Full-time Universal Banker/Teller

    4 weeks ago

    Jefferson City, United States First Mid Bank & Trust Full time

    Position: Full-time Universal Banker/Teller Location: Jefferson City, MO Job Id: 3635 # of Openings: 1 At First Mid, we aim to make our customers feel valued, satisfied, and understood. We will achieve this by developing a personalized...

  • Full-time Universal Banker/Teller

    4 weeks ago

    Jefferson City, United States First Mid Bank & Trust Full time

    Position: Full-time Universal Banker/Teller Location: Jefferson City, MO Job Id: 3635 # of Openings: 1 At First Mid, we aim to make our customers feel valued, satisfied, and understood. We will achieve this by developing a personalized...

  • Regional Banker/teller

    3 weeks ago

    Atlantic City, United States PNC Financial Services Group Full time

    Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute...

  • Universal Banker

    2 weeks ago

    Salt Lake City, United States Utah First Credit Union Full time

    Are you ready to continue your career in financial services? Utah First Credit Union invites you to join our dedicated team as a 40-hour-a-week Universal Banker at our Cottonwood Heights, Utah branch. We're seeking individuals who are passionate about providing unparalleled service and making a positive impact on customers' financial well-being. The branch...

  • Bilingual Teller Retail Banker

    2 weeks ago

    Missouri City, United States Woodforest National Bank Full time

    Bilingual Teller Retail Banker -063086DescriptionTake the next step toward your new career todayBecome a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus...

  • Part-Time Teller | Imlay City

    1 month ago

    Imlay City, United States ChoiceOne Financial Services, Inc. Full time

    Apply Description GENERAL SUMMARY The function of a teller is to play a vital role in the customer banking experience. Tellers are the face of ChoiceOne Bank. As a teller you will provide World Class Customer Service by handling transactions accurately and efficiently. Through your daily interactions with customer you will discover opportunities to help grow...