Front Desk Associate
1 week ago
At Blink, this role is called a Moodlifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate What is a Moodlifter you ask? Moodlifters are the people who greet each of our members with ear to ear smiles, over the top enthusiasm and pretty much know everyone in the gym by name. They will run to open the door for you in a driving rainstorm and change a channel so you dont miss a minute of the big game. They consistently go above and beyond and you cant help but smile when you see them.
RESPONSIBILITIES:
- Greet every member and guest with enthusiasm and a smile
- Tours potential members around the club with the goal of signing up the person for a membership
- Answer phone calls in a professional and energetic manner
- Execute all opening/closing operational procedures to ensure the club runs smoothly
- Handles members requests and concerns with a sense of urgency
- Actively participates in ensuring the club is spotless
- Signs members up for their startup sessions with Blink Personal Trainers
- Enthusiastic, energetic, friendly and personable
- Excellent verbal and written communication skills
- World class customer service skills
- Works hard, multi-tasks and a problem solver
- Passion for the Blink brand
- Complimentary Blink Membership
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