Cocktail Server
4 weeks ago
Job purpose
Under the direction of the beverage supervisor, the cocktail server is responsible for serving beverages to patrons in accordance with established policy and procedures on an assigned shift.
Duties and responsibilities
- Exhibit conduct in accordance with all Illinois Gaming Board (IGB) Rules and Regulations, Federal and State laws and regulations, and Company and departmental policies and procedures.
- Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees.
- Maintains and ensures checklist to completion including but not limited to opening and closing procedures.
- Greets and provides our guests with fast, fun, friendly, focused service, while taking orders and serving drinks.
- Incorporating a stage personality while serving guests drinks for extended periods of time
- Ensures guest satisfaction, drink quality, and cleanliness.
- Has knowledge of common drinks being served, ingredients, and prices.
- Answer questions about drinks, making recommendations upon request.
- Take drink orders and serve drinks to guests.
- Explain how various drinks are prepared, describing ingredients and mixing methods.
- Inform guests of daily drink specials.
- Check guest’s identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
- Wrist band all guests consuming alcoholic beverages.
- Attempt to limit problems and liability related to guests excessive drinking by taking steps such as persuading guests to stop drinking or ordering taxis or other transportation for intoxicated guests.
- Write guests drink order on order slips, memorize orders, or enter orders into computers for transmittal to bar staff.
- Remove glasses or drink containers from bar, gaming areas, or entertainment venue and take them to the station for cleaning or disposal.
- Clean bars, gaming areas, counters, etc.
- Present bills, accept payments, and operate cash register.
- Prepare cash receipts after establishments close and make bank deposits.
- Maintain personal health and sanitation standards (wash hands when using restroom, etc.)
- Maintain a clean, safe, hazard-free work environment within area of responsibility.
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
- Ensure prompt and discrete notification to senior management and/or the Ethics Hotline of any observation of illegal acts and/or internal ethics violations.
- Perform other duties as assigned.
Qualifications
- High School Diploma or equivalent required.
- Ability to obtain a gaming license.
- Minimum of 1-year relevant experience desired.
- Must be at least 21 years of age.
- Employee appearance is a bona fide occupational qualification necessary to ensure that employees maintain the entertainment theme of the casino. Uniforms will consist of a costume and employees are required to conform to an appearance that is conducive to that costume. Employees must maintain the physical appearance necessary for the desired theme. This requirement will be strictly enforced and apply to males and females equally.
- Incorporating a stage personality while serving guests drinks for extended periods of time
- Knowledge of principles and processes for providing guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction.
- Performing for people or dealing directly with the public. This includes serving guests in restaurant/bar/casino and receiving guests
- Ability to work flexible schedules, including nights, weekends and holidays is required.
- Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience.
- Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
- Must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor.
- Excellent interpersonal, organizational and communication skills.
- Display strong work ethic and teamwork.
-
Cocktail Server
3 weeks ago
Danville, United States Caesars Entertainment Corporation Full time* Greets and welcomes all guests in a pleasant and professional manner. * Provides timely cocktail service in a friendly and courteous manner. * Keeps assigned areas clean and empty of glasses and bottles. * Constantly looks for service opportunities. * Responds to and resolves guest complaints. * Answers guest questions and is knowledgeable about property...
-
Cocktail Server
2 weeks ago
Danville, United States Caesars Entertainment Corporation Full time* Greets and welcomes all guests in a pleasant and professional manner. * Provides timely cocktail service in a friendly and courteous manner. * Keeps assigned areas clean and empty of glasses and bottles. * Constantly looks for service opportunities. * Responds to and resolves guest complaints. * Answers guest questions and is knowledgeable about property...
-
Cocktail Server
3 weeks ago
Danville, United States Caesars Entertainment Full timeJob Description •Greets and welcomes all guests in a pleasant and professional manner. •Provides timely cocktail service in a friendly and courteous manner. •Keeps assigned areas clean and empty of glasses and bottles. •Constantly looks for service opportunities. •Responds to and resolves guest complaints. •Answers guest questions and is...
-
Cocktail Server
1 week ago
Danville, United States Caesars Entertainment Full timeJob Description •Greets and welcomes all guests in a pleasant and professional manner. •Provides timely cocktail service in a friendly and courteous manner. •Keeps assigned areas clean and empty of glasses and bottles. •Constantly looks for service opportunities. •Responds to and resolves guest complaints. •Answers guest questions and is...
-
Cocktail Server
2 weeks ago
Danville, United States Caesars Entertainment Full timeJob Description •Greets and welcomes all guests in a pleasant and professional manner. •Provides timely cocktail service in a friendly and courteous manner. •Keeps assigned areas clean and empty of glasses and bottles. •Constantly looks for service opportunities. •Responds to and resolves guest complaints. •Answers guest questions and is...
-
Cocktail Server
3 weeks ago
Danville, United States Golden Nugget Danville Full timeJob DescriptionJob DescriptionJob purposeUnder the direction of the beverage supervisor, the cocktail server is responsible for serving beverages to patrons in accordance with established policy and procedures on an assigned shift.Duties and responsibilitiesExhibit conduct in accordance with all Illinois Gaming Board (IGB) Rules and Regulations, Federal and...
-
Cocktail Server
2 weeks ago
Danville, United States Golden Nugget Danville Full timeJob DescriptionJob DescriptionJob purposeUnder the direction of the beverage supervisor, the cocktail server is responsible for serving beverages to patrons in accordance with established policy and procedures on an assigned shift.Duties and responsibilitiesExhibit conduct in accordance with all Illinois Gaming Board (IGB) Rules and Regulations, Federal and...
-
Server
4 days ago
Danville, United States Revel Kitchen & Bar Full timeRevel Kitchen & Bar is a very busy Gastro Bar specializing in Farm to Table small plates, Craft Cocktails, Craft Beers & eclectic wines. We are hiring lunch and dinner servers *Servers need 1 year experience in Upscale dining, high volume, delivering excellent service, previous bartending experience a plus - Positive attitude - outgoing personality, -...
-
Danville, United States Laura Cunningham Full timeJob DescriptionJob DescriptionSimple Elegance in Danville, CA is looking for banquet servers and bartenders, who are capable of working in a fast-paced and team-friendly environment. Banquet servers must be able to handle taking food/drink orders of tables of any size at any given time. Bartenders working knowledge of beer, wine and cocktails is required. At...
-
Bartender
1 week ago
Danville, United States Revel Kitchen & Bar Full time**Revel Kitchen & Bar is a lively neighborhood restaurant located on restaurant row in Historic Downtown Danville. We specialize in Craft cocktails, Craft beers, wine, and thoughtful prepared Sustainable American fare inside the energetic dining room or on one of our patios.** **We are looking for an energetic bartender/server to work sunday and **Monday...
-
Bartender - Salt Grass Steakhouse
3 weeks ago
Danville, United States Golden Nugget Danville Full timeJob DescriptionJob DescriptionJob purposeUnder the direction of the beverage supervisor, the bartender is responsible for preparing and serving beverages to patrons and cocktail servers in accordance with established policy and procedures on an assigned shift.Duties and responsibilitiesExhibit conduct in accordance with all Illinois Gaming Board (IGB) Rules...
-
Bartender - Salt Grass Steakhouse
4 weeks ago
Danville, United States Golden Nugget Danville Full timeJob DescriptionJob DescriptionJob purposeUnder the direction of the beverage supervisor, the bartender is responsible for preparing and serving beverages to patrons and cocktail servers in accordance with established policy and procedures on an assigned shift.Duties and responsibilitiesExhibit conduct in accordance with all Illinois Gaming Board (IGB) Rules...
-
Bartender - Salt Grass Steakhouse
2 weeks ago
Danville, United States Golden Nugget Danville Full timeJob DescriptionJob DescriptionJob purposeUnder the direction of the beverage supervisor, the bartender is responsible for preparing and serving beverages to patrons and cocktail servers in accordance with established policy and procedures on an assigned shift.Duties and responsibilitiesExhibit conduct in accordance with all Illinois Gaming Board (IGB) Rules...
