Project Technician

3 weeks ago

Springfield, United States PuroClean Certified Restoration of Springfield Full time
Job DescriptionJob Description
Looking to hire a technician to work for our family-owned business Great work environment, paid vacation.

Company and Culture:
PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a servant-based leadership mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Job Position Description:
With a One Team mentality, manage production crews and job assignments as assigned while following PuroClean production guidelines. Assign and coordinate jobs with the production crew, keeping the General/Operations Manager and Owner updated on all aspects of production. Supervise scheduling, coordination requirements for the job, completing job files and monitoring jobs from start to completion. Completing documentation in a timely manner and maintaining production costs at the established rate. Our Production Managers take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.

Responsibilities:
  • Managing Customer Satisfaction and representing the brand
  • Effectively oversee all aspects of the production processes and customers needs
  • Identifying areas for improvement and managing relationships with centers of influence
  • Managing production, pricing schedules, estimate details & coordinating with GM/Owner
  • Leaving jobsites with an orderly appearance and follow uniform and policy guidelines
  • Communicating and managing customer concerns with GM/Owner effectively
  • Maintaining cleanliness of products and equipment to the highest standard
  • Ensure clear communication with office staff, immediate supervisor and fellow technicians

Qualifications:
  • Experience in equipment, asset and financial management
  • Understanding of safety guidelines and ability to manage them on site and while traveling
  • Aptitude with record keeping, recording information and communicating the message
  • Ability to identify areas of opportunity among teammates, coaching for growth
  • Strength in team building and establishing lasting relationships with clients and teammates

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