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Network and Security Operations Engineer
3 months ago
Publicis Re:Sources is the backbone of Publicis Groupe, the world’s third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Publicis Re:Sources has grown to 5,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare and digital marketing agencies. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management to help Publicis Groupe agencies do what they do best: create and innovate for their clients. In addition to providing essential, everyday services to the 100,000+ global Publicis Groupe employees, we build products and support capabilities that advances Publicis Groupe’s long-term growth strategy — taking even the smallest ideas into big concepts and beyond.
In addition to providing essential, everyday services to our agencies, Publicis Re:Sources develops and implements platforms, applications and tools to enhance productivity, encourage collaboration and enable professional and personal development. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients.
The company is a premier shared services company serving the financial, technological and administrative needs of U.S.-based business units of the world’s third largest Communications company. With 2021 net revenues of over 10 billion Euros, the parent company specializes in Advertising, Digital, Media buying and consultancy. The parent company is present in over 100+ countries on 5 continents, with 100,000 employees.
Job DescriptionWe are seeking a Security Engineer to be part of a highly motivated team, in a challenging and rewarding environment. The candidate will work as part of a global team and interface directly with internal clients. We expect candidates to be creative, innovative, team oriented and have the ability to work in a fast-paced environment providing Level 2 and 3 technology support and administration for the IT Infrastructure Network and Security Operations Team. Technology support will cover network and security technologies across multiple sites in multiple countries.
Experience Guidelines
- Solid understanding and minimum 5-8 Years of hands on experience with Check Point firewalls
- Familiarity with using and/or troubleshooting issues with Cisco, Arista, Dell and Mellanox switches
- Prioritizing tasks and projects across multiple teams and technologies
- Good Linux background and understanding
- Ability to manage projects, expectations and scope effectively
- Superior customer service and support skills
- Outstanding communication skills over the phone, email and in-person
- Willingness and ability to ramp-up quickly on new technologies and often without formal training
- Knowledge of IPv4 and IPv6 subnetting
Work Environment
- The position will be a hybrid work environment. The candidate will need to be in the office 40-60% (2 or 3 days a week) of the time or as needed for project work
- The position will require the candidate to lift and rack equipment weighing up to 60 pounds
- Candidate will be located at a single office, but will support multiple offices in the area, as well as multiple remote offices in other timezones and countries. Some travel may be required but is not mandatory
Qualifications
- Four (4) years of experience in supporting Level 2 Help Desk tickets for Network and Security Operations
- Four (4) years of experience installing and configuring Check Point firewalls, setting up virtual private networks (VPNs), and performing routine upgrades
- Four (4) years of experience designing and supporting layer 3 networks across multiple sites in multiple countries
- Four (4) years of experience of managing all switches and other network devices in the environment
- Four (4) years of experience monitoring security devices and applications for performance problems and provide troubleshooting support for clients / end users
- Previous experience working in the media/entertainment business a plus
Education
- Bachelor’s degree or equivalent experience required
- Should be Cisco certified (CCNA – Mandatory, CCNP – Preferable)
- Checkpoint Certification a plus
- Existing IT support skills and experience commensurate with position requirements
Additional Information
All your information will be kept confidential according to EEO guidelines.
