Client Operations Data Analyst

3 weeks ago

Schaumburg, United States DataDelivers LLC Full time
Job DescriptionJob Description

Client Operations Data Analyst


Do you aspire to leverage data to influence business outcomes? Are you an analytical thinker and creative problem solver who can translate complex data into easy-to-understand terms? Are you a curious learner comfortable in evolving business conditions and a fast-paced environment?


About the Job


We are seeking someone unafraid to ask critical questions, challenge conventional thinking, and work independently with strong personal accountability.


As a Client Operations Analyst, you will shape data utilization and interpretation for our clients. Your responsibilities and projects will evolve over time, requiring you to thrive in ambiguous situations and adapt and innovate as demands change.


Responsibilities:


  • Develop Service-Level Agreement (SLA) standards with Client Success Team (CST)
  • Manage all CST requests within defined SLAs
  • Project manage new BI projects from conceptualization to deployment, ensuring timelines and quality standards.
  • Design and build professional, immersive, intuitive, and impactful dashboards and reports using a variety of data visualization tools.
  • Maintain existing BI tools and systems through feedback, ongoing analysis, and anomaly resolution
  • Take ownership of the accuracy of the data through the execution of QA validation processes and testing.
  • Provide training and support to business users to maximize BI technology utilization across organization and client team.
  • Ensure that the BI ecosystem is highly scalable, responsive, and available.
  • Monitor, support and upgrade data visualization landscape in Prod and Dev environments.
  • Monitor reporting performance and implement necessary optimizations.
  • Develop and update technical documentation
  • Use data quality best practices to ensure data integrity and thoroughness of results.
  • Utilize statistical methods to analyze business questions and extract actionable insights, not necessarily limited to what is present in BI
  • Summarize results into user-friendly presentations and or BI reports by translating highly technical approaches to those without a background in mathematics
  • Enable business self-service reporting in alignment with "Insights as a Service" model



Qualifications:


  • Bachelor's degree (advanced degree preferred) in statistics, mathematics or other relevant quantitative field or equivalent experience. 1-3 years of BI analyst, data analyst experience is a must.
  • Experience with data visualization tool (Qlik and Power BI preferred)
  • Strong attention to detail and proven ability to QC production processes and ad hoc requests
  • Superior analytic skills with the ability to distill data into relevant customer insights
  • Experience with statistical language programming
  • Familiarity with SQL
  • Orientation towards problem solving
  • Assertive personality with a solid work ethic and initiative, requiring minimal direction
  • High energy and drive, coupled with the resourcefulness and natural curiosity
  • Ability to understand the nature of the task rather than the words of the task, to best serve a client's objectives
  • Self-motivated, with drive to complete assignments efficiently, exceed expectations and grow own career
  • Self-starter with strong planning, organization, and leadership skills,
  • Able to learn, adapt, improvise, and problem-solve in a rapidly changing environment.
  • Ability to work both independently and as part of a team
  • Strong team player with a collaborative approach and a growth mindset
  • Superior written and verbal communication skills with an ability to convey results, explain issues, drive resolution, and develop requirements with non-technical internal and external clients
  • Proficiency with standard office productivity software including Excel, PowerPoint, and Word
  • Must be authorized to work in the U.S.



  • Client Operations Data Analyst

    4 weeks ago

    Schaumburg, United States DataDelivers LLC Full time

    **Client Operations Data Analyst** Do you aspire to leverage data to influence business outcomes? Are you an analytical thinker and creative problem solver who can translate complex data into easy-to-understand terms? Are you a curious learner comfortable in evolving business conditions and a fast-paced environment? **About the Job** We are seeking...

  • Senior Data Analyst

    2 months ago

    Schaumburg, Illinois, United States Marsh McLennan Full time

    Established as one of the premier insurance agencies in the USA, Marsh & McLennan Agency (MMA) is meeting the needs of mid-sized businesses across the country. MMA's services are targeted to customers who seek professional advice and have complex needs, limited resources and desire to work with professionals that have experience, resources and expertise...

  • Senior Data Analyst

    3 weeks ago

    Schaumburg, Illinois, United States Marsh McLennan Full time

    Established as one of the premier insurance agencies in the USA, Marsh & McLennan Agency (MMA) is meeting the needs of mid-sized businesses across the country. MMA's services are targeted to customers who seek professional advice and have complex needs, limited resources and desire to work with professionals that have experience, resources and expertise...

  • Data Analyst

    2 weeks ago

    Schaumburg, United States DataDelivers LLC Full time

    **Data Analyst** **Strategic Marketing Consulting Team** This position offers a unique opportunity to touch all facets of marketing campaigns and data analysis. This involves deep understanding of client provided data, strong attention to accuracy, ability to leverage statistical methods for campaign performance, concise interpretation, and a genuine sense...

  • Senior Data Analyst/Underwriter

    1 week ago

    Schaumburg, Illinois, United States MMC Inc Full time

    Looking for a Senior Data Analyst/Underwriter at Marsh McLennan Agency Midwest!Marsh McLennan Agency's Midwest Region offers a range of services including business insurance, employee benefits, private client insurance, and retirement services nationwide.Join a top workplace with an award-winning culture where expertise is rewarded, and career development is...

  • Senior Data Analyst/Underwriter

    1 month ago

    Schaumburg, Illinois, United States Marsh McLennan Agency Full time

    About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by...

  • Senior Data Analyst/Underwriter

    3 weeks ago

    Schaumburg, Illinois, United States Marsh McLennan Agency Full time

    About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by...

  • Data Analyst

    1 month ago

    Schaumburg, Illinois, United States DataDelivers LLC Full time

    Data AnalystStrategic Marketing Consulting TeamThis position offers a unique opportunity to touch all facets of marketing campaigns and data analysis. This involves deep understanding of client provided data, strong attention to accuracy, ability to leverage statistical methods for campaign performance, concise interpretation, and a genuine sense of...

  • IT Data Acquisition Analyst Senior

    6 days ago

    Schaumburg, United States Experian Full time

    Job DescriptionJob DescriptionCompany DescriptionExperian is the world's leading global information services company. During life's big moments – from buying a home or a car to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help...

  • IT Data Acquisition and Support Analyst Senior

    1 week ago

    Schaumburg, United States Experian Full time

    Job DescriptionJob DescriptionCompany DescriptionExperian is the world’s leading global information services company. During life’s big moments – from buying a home or a car to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help...

  • Business Operations Analyst

    2 weeks ago

    Schaumburg, United States Lamoreaux Search, LLC Full time

    BUSINESS OPERATIONS ANALYST Are you looking to fast-track your Mechanical Engineering career? Have you graduated within the last few years and wonder how long it will take you to advance? We have an incredible opportunity for an Engineer to work directly with the leadership team of our manufacturing client. Think of this as a Management Training program...

  • IT Data Acquisition and Support Analyst Senior

    2 weeks ago

    Schaumburg, United States Experian Full time

    Job DescriptionAt Experian, we are looking for a talented IT Data Acquisition and Support Analyst Senior to join our team. The Analyst will be an integral part of the Data team ensuring that all external data sources are collected, organized, and managed in accordance with the highest standards.The ideal candidate for this role must have a strong background...

  • Business Operations Analyst

    1 week ago

    Schaumburg, United States Lamoreaux Search Llc Full time

    BUSINESS OPERATIONS ANALYST Do you have the following skills, experience and drive to succeed in this role Find out below. Are you looking to fast-track your Mechanical Engineering career? Have you graduated within the last few years and wonder how long it will take you to advance? We have an incredible opportunity for an Engineer to work directly with the...

  • Senior Data Analyst

    3 days ago

    Schaumburg, United States Marsh McLennan Full time

    Overview The Senior Data Analyst/Underwriter will ensure the execution of our analytics platform and measure the impact of our efforts. They review detailed information, analyze data in terms of specific business goals, and display findings in simple, meaningful, and actionable formats consistent with our brand. The Senior Data Analyst creates and refines...

  • Senior Data Analyst/Underwriter

    1 month ago

    Schaumburg, United States Marsh McLennan Companies Full time

    Description: About Marsh McLennan Agency Midwest Marsh McLennan Agency’s Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining...

  • Senior Data Analyst/Underwriter

    3 weeks ago

    Schaumburg, United States Marsh McLennan Companies Full time

    Description: About Marsh McLennan Agency Midwest Marsh McLennan Agency’s Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining...

  • Data Quality Lead Analyst

    2 weeks ago

    Schaumburg, United States Citi Full time

    The Data Quality Lead Analyst contributes to efforts to ensure data, that is sourced and provisioned, meet all required data quality standards. The Data Quality Lead Analyst leads continuous Data Quality by assessing, evaluating and analyzing data, setting controls and guidelines for measurement, evaluation, adoption and communication of Data Quality and...

  • Operations Information Analyst, Supply Chain

    6 days ago

    Schaumburg, United States Sagent Pharmaceuticals Full time

    Job DescriptionJob DescriptionSagent Pharmaceuticals - Schaumburg, ILOperations Information Analyst, Supply ChainSagent Pharmaceuticals, founded in 2006, was built to focus on customer needs. At Sagent, we believe that excellence is our standard, our motivation and our guide. We believe the measure of success is determined by our customers, as we are a...

  • Information Security Operational Analyst

    3 weeks ago

    Schaumburg, United States Zurich Insurance Group Full time

    Zurich is currently searching for an Information Security Operational Analyst to work in our Information Security team that will report to the Cyber Security Senior Manager out of our Zurich North America Headquarters in Schaumburg, IL. The Operation Security, Analyst, Information, Operation, Operations, IT, Insurance, Technology

  • Business Intelligence Analyst

    2 weeks ago

    Schaumburg, United States DataDelivers LLC Full time

    **Business Intelligence Analyst** **Strategic Marketing Consulting Team** Do you aspire to leverage data to influence business outcomes? Are you an analytical thinker and creative problem solver who can translate complex data into easy-to-understand terms? Are you a curious learner comfortable in evolving business conditions and a fast-paced...