Host - Hostess

2 weeks ago

Baltimore, United States Mamas on the Half Shell Full time
Job DescriptionJob Description

Mama's on the Half Shell is currently hiring for a full-time OR part-time Host - Hostess to provide exceptional customer service while greeting and seating our guests in the Baltimore and Owings Mills, MD area. This entry-level hospitality position earns a competitive wage of $15/hour, depending on experience.

In addition to competitive pay and our friendly, positive culture, we offer our food service team the following benefits:

  • Health, dental, and vision insurance
  • Food discounts
  • Staff parties and events

Interested and wondering how to join our food service team? It's easy If you've been looking for the perfect entry-level opportunity in the hospitality industry, just fill out our initial mobile-friendly online application. We hope to meet you soon


DAY-TO-DAY

This entry-level hospitality position can be full- or part-time and has a varying schedule. Our restaurant is open 7 days a week.

As a full- or part-time Host - Hostess, you use your excellent customer service skills to greet our guests. You are our customers' first and last impression of our restaurant and staff. We sell fun, so you speak to each guest kindly and cheerfully. You seat each party according to our current availability. When things get busy, you competently estimate wait times, take down names, and keep customers updated. If guests come to you with needs or requests, you promptly notify the manager or server. You love working with people every day and take pride in providing the best possible experience to our customers


ABOUT MAMA'S ON THE HALF SHELL

In 2003, our opening day was the realization of five years of dreaming, discussing, and collecting. It is our hope that when our customers are with us, they feel welcomed into our home with open arms. There really is no average age at Mama's on the Half Shell, making our restaurant a true destination for great food and celebration. As native "Baltimoreans," we felt Baltimore needed a thoughtful, classic seafood restaurant. Our menu is important, but we also want our guests to come in and feel comfortable for any occasion, be it a business meeting, Sunday football, a birthday, an anniversary, or just some time out. Our restaurant is a place where you could "bring it or bring it down." We're the neighborhood bar that everyone wants to go to

It's our family-friendly environment that makes our guests feel at home, and we credit our staff for helping us create such a fun, low-key atmosphere. To thank them for helping us succeed, we do our best to support our staff by providing them with great benefits and other nice perks. We also cultivate a close-knit community of employees who know they can lean on each other and have each other's backs. Our team is the Mama's Family, and there's always room for more


OUR IDEAL HOST - HOSTESS

  • Outgoing - easily establishes a good rapport with people
  • Customer-oriented - thrives on helping and interacting with others
  • Strong communicator - solid customer service and communication skills
  • Enthusiastic - passionate about creating a positive, efficient food service environment
  • Attentive - pays close attention to detail while always being organized and precise

If this sounds like you, keep reading about this amazing entry-level hospitality job


REQUIREMENTS FOR A HOST - HOSTESS

  • Communication skills
  • Customer service skills

If you meet the above requirements, we need you. Apply today to join our food service team as a full- or part-time Host - Hostess



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