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Reception Appointment Clerk

3 months ago

Lynn, United States Lynn Community Health Center Full time
Job DescriptionJob Description

RECEPTION/ APPOINTMENT CLERK

Please note that this position may include evenings

Are you interested in playing a part of the Patient Access Support Services Department?

  • Do you enjoy taking accurate and complete messages for other staff?
  • Are you looking for benefits effective on the first day of employment?
  • Do you want to work where your professional growth and development are a priority?
  • Can you complete initial registration for patients?
  • Do you have the ability to identifying patient correspondence, sorting and identifying mail and faxes?
  • Can you help patients get the correct information they need?
  • Are you willing to Contribute to the team effort by supporting all team members?

Yes? Please click here to apply for the position of Reception/Appointment Clerk at the Lynn Community Health Center.

In this role you will:

  • Schedule appointments via EMR.
  • Monitor Waiting Room to ensure patients are being taken care of in a timely manner.
  • Assist with sorting and distributing mail and faxes.
  • Greet and process patients, with an emphasis on positive customer service.
  • Answer phones, take accurate complete messages, and deliver promptly.
  • Assist patients with insurance problems/questions with the assistance of enrollment staff.
  • Respect and maintain patient confidentiality in all aspects of care including use of electronic health information.

The successful applicant will offer:

  • High School Graduate or equivalent.
  • History of good attendance and positive work attitude.
  • Detail-oriented and thorough.
  • Ability to communicate effectively with patients of diverse ethnicity.
  • Pleasant telephone manner; good memory and patience.
  • Ability to be courteous, efficient, effective, and patient under hectic circumstances.
  • Bi-lingual in Spanish/Khmer and English preferred.

Please apply now and grow with LCHC

Thank you