Teller

1 month ago

Sheridan, United States Security State Bank-Wyoming Full time
Job DescriptionJob DescriptionSalary: 16.50 per hour

At Security State Bank we provide financial services by valuing our customers, communities and employees.


Security State Bank-Sheridan is hiring a teller, where the ideal candidate has a proven ability to provide excellent customer service. This is a full-time position where teamwork and customer service skills are essential. 


Competitive wage starting at $16.50 per hour, DOE. Previous banking experience is preferred but not required.


Extensive benefits package includes Health, Dental, Vision, Long Term Disability and Life Insurance, Employee Assistance Program (EAP), Paid Time Off, Holiday pay, 401k with Company Match and Profit Sharing.


Job Purpose: Responsible for providing excellent customer service by meeting the needs of customers in an efficient and friendly manner. Performs routine office and clerical duties while maintaining operational quality and standards. Comply with bank regulations and policies pertaining to operational functions of the bank. Acts as the customer’s first point of contact with the bank. Responsible for ensuring a positive public perception of the bank by greeting customers and promoting bank products and services that meet our customer's needs while supporting bank goals. 


KEY PERFORMANCE COMPETENCIES:

Core Values: Conform to the Bank’s core top five values which are:

  • We put you first. We meet your needs every day which allows us to build lasting relationships.
  • We are your neighbors. We invest our time and resources to support and serve our communities.
  • We value your trust. We earn your trust by providing sounds financial solutions, exceptional customer experiences, and safeguarding what's important to you.
  • We love our team. Our Employees are out foundation. We commit to our employees' personal and professional growth, open communication, a positive work environment, and their well-being.
  • We embrace differences. We value and promote diversity of ideas, people, and our communities.


Teller Duties:

  • Greet customers and process transactions.
  • Process mail and night drop deposits. 
  • Process consumer and commercial loan payments, credit card payments, and cash advances.
  • Sell Cashier’s Checks, money orders, travel money cards, and gift cards. 
  • Redeem savings bonds.
  • Process incoming and outgoing wires.

Customer Service Duties:

  • Greet customers over the phone and answer inquiries.
  • Direct questions to appropriate bank personnel as needed.
  • Provide customer entrance to safe deposit box.
  • Provide customer research on accounts and documents.

Expectations:

  • Detail oriented
  • People Person
  • Able to handle confidential information
  • Proficient at Microsoft Word, Outlook, and Excel
  • Self-motivated 
  • Quick learner
  • Excellent communication skills – both verbal and written
  • Excellent organizational and time management skills
  • Problem solver
  • Independent decision maker within authority limits
  • Ability to handle fast paced, multitasking environment

Security State Bank is an equal opportunity employer of women, minorities, veterans and individuals with disabilities. 

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