Customer Support Associate

1 month ago


, United States Crown Connect, Inc. Full time
Job DescriptionJob Description

Crown Connect, Inc. is a sales and client management firm dedicated to delivering exceptional solutions to our clients. We specialize in sales and customer acquisition, striving to provide unmatched service and results for our exclusive clients. As we continue to expand our operations, we are seeking a motivated and customer-focused individual to join our sales team as an Entry Level Customer Support Associate.

 

Responsibilities: 

  • Interact with current and prospective customers in a professional and friendly manner, addressing inquiries, providing information about our clients products/services, and offering assistance to ensure their needs are met.
  • Facilitate sales presentations to customers with the goal of enrolling them in our clients available services 
  • Troubleshoot and resolve customer issues, concerns, or challenges promptly, escalating complex problems to appropriate team members when necessary.
  • Develop a deep understanding of our products and services to effectively communicate their features and benefits to clients, aiding in upselling and cross-selling opportunities.
  • Maintain accurate and detailed records of client interactions, inquiries, feedback, and resolutions in our CRM system.
  • Collaborate with the sales team to identify opportunities for upselling and cross-selling based on client interactions and needs.
 

Qualifications and Skills:

  • Previous experience in customer support, client management, or a related field is preferred.
  • Exceptional interpersonal and communication skills, both written and verbal.
  • Strong problem-solving abilities with a customer-centric approach.
  • Proficiency in using CRM software and other relevant tools.
  • Detail-oriented with excellent organizational skills.
  • Ability to work collaboratively in a fast-paced, team-oriented environment.
  • Empathetic and patient demeanor when dealing with client inquiries and concerns.
 

Education:

  • High school diploma or equivalent; Bachelor's degree preferred.
 

#Li-Onsite

Powered by JazzHR

O7h1Fwld9g



  • 75007, United States Crown Connect, Inc. Full time

    Job DescriptionJob DescriptionCrown Connect, Inc. is a sales and client management firm dedicated to delivering exceptional solutions to our clients. We specialize in sales and customer acquisition, striving to provide unmatched service and results for our exclusive clients. As we continue to expand our operations, we are seeking a motivated and...

  • Sales Associate

    4 weeks ago


    75007, United States Crown Connect, Inc. Full time

    Job DescriptionJob DescriptionCrown Connect, Inc. is a reputable residential sales firm dedicated to providing top-notch customer acquisition and sales services to our clients. We specialize in connecting our clients with potential customers through direct engagement in the local community. As a growing player in the industry, we are seeking a motivated and...


  • 75007, United States Penske Truck Leasing Full time

    Job DescriptionLocation: 2705 Eisenhower St, Carrollton, TX 75007What’s the Job?Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of...


  • 75007, United States Penske Truck Leasing Full time

    Job DescriptionLocation: 2705 Eisenhower St, Carrollton, TX 75007What’s the Job?Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of...


  • 75007, United States Crown Connect, Inc. Full time

    Job DescriptionJob DescriptionCrown Connect, Inc. is a newly opened sales and customer acquisition firm dedicated to helping our clients achieve rapid and sustainable growth in the Dallas area. We specialize in delivering strategic solutions that drive direct customer enrollment and engagement, ensuring our clients stay ahead in today's competitive...


  • 75007, United States Crown Connect, Inc. Full time

    Job DescriptionJob Description Crown Connect, Inc. is an expanding local start-up specializing in residential sales and customer enrollment services. Our mission is to provide exceptional solutions to homeowners while delivering top-notch customer experiences. As we continue to grow, we are seeking an enthusiastic and motivated Entry Level Customer Service...

  • Production Associates

    2 weeks ago


    75007, United States Duro-Last Full time

    Job DescriptionJob DescriptionEXCEPTIONAL Metals, a division of Duro-Last Roofing, manufactures high-quality metal products including: roof accessories, metal roof and wall systems, metal edge details, drainage systems, scuppers, collector boxes, pitch pans, and other customer fabricated products. We are seeking candidates who are eager to learn and grow...


  • 75007, United States Duro-Last Full time

    Job DescriptionJob DescriptionEXCEPTIONAL Metals, a division of Duro-Last Roofing, manufactures high-quality metal products including: roof accessories, metal roof and wall systems, metal edge details, drainage systems, scuppers, collector boxes, pitch pans, and other customer fabricated products. We are seeking candidates who are eager to learn and grow...

  • Sales Coordinator

    2 months ago


    75007, United States WRG - Certified Herman Miller Dealer Full time

    Job DescriptionJob DescriptionSales CoordinatorSummaryWRG is a family and woman-owned commercial and healthcare furniture dealer located in DFW committed to finding highly motivated professionals with the passion to learn and grow in the company. The Sales Coordinator will assist the Sales Associates as they develop new business and retain existing...

  • Sales Coordinator

    1 week ago


    75007, United States WRG - Certified Herman Miller Dealer Full time

    Job DescriptionJob DescriptionSales CoordinatorSummaryWRG is a family and woman-owned commercial and healthcare furniture dealer located in DFW committed to finding highly motivated professionals with the passion to learn and grow in the company. The Sales Coordinator will assist the Sales Associates as they develop new business and retain existing...

  • Junior Banker

    5 days ago


    75007, United States Digital Risk, LLC. Full time

    Job DescriptionJob DescriptionCompany DescriptionMphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Over the years we have left an indelible impression in the IT solutions domain with an impressive...


  • 75007, United States Joshua Bradburn - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesUse a...


  • 75007, United States Western Wealth Communities Full time

    Job DescriptionJob DescriptionWESTERN WEALTH COMMUNITIESJOB DESCRIPTION Assistant Property ManagerSUMMARYAs our Assistant Property Manager, you will provide support to your Property Manager and your day will include resolving and addressing residents’ concerns, maintenance of resident ledgers and files, completion of accounting tasks, along with moments of...


  • 75007, United States Korina Hernandez - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesUse a...


  • 75007, United States Joshua Bradburn - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Financial Services Position State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If...


  • 75007, United States ARUZA LLC Full time

    Job DescriptionJob DescriptionDescription:Anthem of Texas, a part of Aruza, LLC is one of the fastest growing companies in the U.S., ranking #2 in the environmental services category and #256 overall on the Inc 5000 fastest growing companies list. Aruza has built an industry-leading sales model with sales associates successfully operating in multiple...


  • 75007, United States ARUZA LLC Full time

    Job DescriptionJob DescriptionDescription:Anthem of Texas, a part of Aruza, LLC is one of the fastest growing companies in the U.S., ranking #2 in the environmental services category and #256 overall on the Inc 5000 fastest growing companies list. Aruza has built an industry-leading sales model with sales associates successfully operating in multiple...


  • 75007, United States KinderCare Education Full time

    Job DescriptionFutures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. We pave the way for their lifelong...


  • Carrollton, Texas, Texas, 75007, Denton County, TX, United States Penske Truck Leasing Full time

    Location: 2705 Eisenhower St, Carrollton, TX 75007 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of...


  • 75007, United States Crown Connect, Inc. Full time

    Job DescriptionJob DescriptionUnlocking Success: Join Our Team as an Entry Level Business Account ManagerIf you're seeking a thrilling opportunity to lead and nurture key accounts while driving business growth, we invite you to consider the role of an Entry Level Business Account Manager with Crown Connect, Inc. As a vital member of our team, you'll...