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Hostess/Host
4 months ago
- Company parties
- Employee discounts
- Flexible schedule
Gottis We are ONE
The real secret behind our success is our amazing team members. We hire optimistic, energetic, and authentic team members who prioritize customer service. We will sharpen your skillsets and allow you to share your knowledge to contribute to our amazing team. Are you the new secret ingredient that will give Gottis a little extra seasoning?
We are looking for a Host or Hostess to join our team and be the first point of contact for our guests.
Host/Hostess responsibilities include greeting guests, providing accurate wait times, and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure.
Ultimately, youll ensure we provide excellent customer service and a pleasant dining experience to our guests.
Responsibilities:
- Welcome guests to the venue
- Provide accurate wait times and monitor waiting lists
- Manage reservations
- Escort customers to assigned dining or bar areas
- Provide menus and announce Waiter/Waitresss name
- Greet customers upon their departure
- Coordinate with about available seating options
- Maintain a clean reception area
- Cater to guests who require extra attention (e.g. children, elderly)
- Answer incoming calls and address customers questions
- Assist wait staff as needed
- Previous work experience as a Host/Hostess or Waiter/Waitress
- Understanding of restaurant etiquette
- Familiarity with health and safety regulations
- Experience in managing reservations
- Good customer-service skills
- Excellent communication skills (via phone and in-person)
- Strong organizational skills with the ability to monitor the entire dining and bar area
- Good physical condition to walk and stand during an entire shift
- High school diploma; hospitality certification is a plus
- Competitive pay + growth
- We offer competitive wages, plus structured training programs and pathways to advance your career.
- Weekly Pay
- No need to wait two weeks for payment, our employees are paid weekly every Friday. Check, direct deposit, or pay card are all available.
- Flexible Schedules
- Whether youre in school or have other commitments, we will ensure your schedule matches your availability and life.
- Bonus opportunity
- Meet and exceed company goals and get rewarded by meeting sales goals, customer satisfaction rankings, and other metrics set by management.
- Discounts on meals
- Bring your family or friends to experience Gottis and receive a dining discount.
- Annual performance based raises
- Annual metrics are established by management and high performers are rewarded financially along with growth opportunities.
- Anniversary gifts
- We value our loyal team members and reward them annually with anniversary gifts.
- Employee Discount Offers
- Gottis has partnered with Perks at Work to offer our team members discounts on everyday purchases such as medical prescriptions, movie tickets, electronics, theme parks, rental cars, and much more.
