Scheduling Assistant

1 month ago

Dallas, United States Homewatch CareGivers of North Dallas Full time
Job DescriptionJob DescriptionBenefits:
  • Competitive salary
  • Opportunity for advancement

Nature of the Job: The Scheduling Assistant is responsible for assisting Operations Manager with matching and scheduling caregivers with clients and assisting with key operational processes and ensuring thorough knowledge of regulations as required by the State of Texas.

Scope of position: Reports to the Operations Manager. This is an hourly position.

Knowledge and Skills Required: The appointed Scheduling Assistant for the agency must meet the following qualifications:

1. Ability to use and learn scheduling software.
2. Self-starter who is energetic, upbeat, organized, passionate about our services and willing to do whatever it takes to get a job done.
3. Strong interpersonal skills including good oral and written communication skills with the ability to work effectively with a wide range of constituencies in a diverse community.
4. Must always display a professional and mature demeanor.
5. Participate and foster an environment where we are supported by a team committed to providing the highest level of care.
6. Possess excellent problem-solving techniques and abilities.
7. Software experience with Microsoft suite of software.
8. Demonstrate professionalism and responsiveness with prospective clients and others who may communicate with the agency.
9. Able to fill-in as a caregiver for open schedules should an emergency exist.

Knowledge and Skills Preferred:

1. Able to provide knowledgeable input on policy decisions.
2. Able to assess caregivers skills, personalities, and interests sufficiently to provide input on good client/caregiver matches.
3. Ability to read and understand individual care plans for each client and ensure their appropriate needs are communicated to all team members. Identify if changes to the care plan are necessary and communicate that with the Care Coordinator and potential lead caregivers on the case.
4. Able to display creativity through brainstorming in emergency situations.
5. Thorough knowledge of the caregivers responsibilities.
6. Thorough knowledge of licensing standards for home and community support services, and other appropriate codes and regulations as required.










Major Responsibilities:

1. Assist with matching client schedules with compatible caregivers Shifts covered with previous caregivers that have worked on the cases first. Client/Caregiver match is always paramount in both skill levels and personality traits.
2. Immediately and effectively communicate any caregiver failure to report to work to Care Coordinator and Operations Manager if necessary to address any issues and determine if a replacement is needed.
3. Assist with open schedules, cancellations, new schedules, and schedule changes are covered prior to leaving the office each day.
4. Ensure immediate communication with caregivers is timely & thorough for new assignments & existing schedules.
5. Communicate effectively and professionally with clients and caregivers, as well as the other office personnel as appropriate.
6. Maintain and minimize caregiver overtime by adjusting schedules as needed.
7. Run weekly travel time report In Kantime
8. Assist with answering office phone assisting callers with agency information, including In Take calls.
9. Recording and reviewing daily journals in client and caregiver files.
10. Validate and approve all timesheets daily to encourage proper caregiver adherence as well as ease of payroll prep.
11. Know the criteria specified for a caregiver, since the position may require filling in for the caregiver for open schedules.
12. Support and assist other office staff as needed and if time permits.
13. Cross train with other departments for general back-up duties as needed.
14. Participate in on call responsibilities assisting when emergencies arise.
15. Answering the phone, text, and email in a timely manner.
16. Schedule any necessary skills training for caregivers as identified by Care Coordinator or Training Coordinator.
17. Maintain confidentiality of agency, client and employee matters
18. Understand and participate in Emergency Preparedness training and policies to implement at any given time.
19. Any other duty requested to maintain the operations of the business.



Physical Qualifications:

1. Able to work an average of 40+ hours per week
2. Able to bend, climb, stoop and stand an average of 5 hours per day
3. Able to lift 20-30 pounds
4. Able to use tools necessary for the job
5. Able to communicate effectively

  • Virtual Scheduling Assistant

    3 weeks ago

    Dallas, United States WanderLuxe Escapes Full time

    Job Title: Virtual Scheduling AssistantJob Type: Remote (Full-Time/Part-Time Available) Company Overview: WanderLuxe Escapes is not just a travel agency; it's a gateway to unforgettable experiences. Our mission is to craft personalized journeys that ignite wanderlust and create lifelong memories. As a remote team, we're passionate about curating seamless...

  • Scheduler

    3 weeks ago

    Dallas, United States Access Telecare Full time

    Company Overview: Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. Access TeleCare technology platform, Telemed IQ, enables life-saving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical specialty. Access TeleCare...

  • Scheduler

    2 weeks ago

    Dallas, United States Access Telecare Full time

    Company Overview: Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. Access TeleCare technology platform, Telemed IQ, enables life-saving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical specialty. Access TeleCare...

  • Construction Scheduler

    3 weeks ago

    Dallas, United States AECOM Full time

    Job Description AECOM Hunt has an exciting opportunity in Dallas, TX for an experienced Construction Scheduler OR Senior Scheduler.  This position will be supporting our large construction projects in sports, healthcare, higher education, hospitality, etc. in the Dallas, TX metro area.   The job responsibilities include but are not limited...

  • Construction Scheduler

    2 weeks ago

    Dallas, United States Swinerton Full time

    Dallas, TXAustin, TXJob Description Summary:Develop pre-construction and construction job schedules to maintain timely and profitable job completion.Job Description:Able to perform all essential Assistant Scheduler responsibilitiesAssist with developing scheduling department proceduresUpdate and monitor the quality of project team schedule updatesLead the...

  • Construction Scheduler

    4 weeks ago

    Dallas, United States Swinerton Full time

    Dallas, TXAustin, TXJob Description Summary:Develop pre-construction and construction job schedules to maintain timely and profitable job completion.Job Description:Able to perform all essential Assistant Scheduler responsibilitiesAssist with developing scheduling department proceduresUpdate and monitor the quality of project team schedule updatesLead the...

  • Construction Scheduler

    2 months ago

    Dallas, United States Swinerton Full time

    Dallas, TXAustin, TXJob Description Summary:Develop pre-construction and construction job schedules to maintain timely and profitable job completion.Job Description:Able to perform all essential Assistant Scheduler responsibilitiesAssist with developing scheduling department proceduresUpdate and monitor the quality of project team schedule updatesLead the...

  • Construction Scheduler

    2 weeks ago

    Dallas, United States Swinerton Full time

    Dallas, TXAustin, TXJob Description Summary:Develop pre-construction and construction job schedules to maintain timely and profitable job completion.Job Description:Able to perform all essential Assistant Scheduler responsibilitiesAssist with developing scheduling department proceduresUpdate and monitor the quality of project team schedule updatesLead the...

  • Construction Scheduler

    2 months ago

    Dallas, United States Swinerton Full time

    Dallas, TXAustin, TXJob Description Summary:Develop pre-construction and construction job schedules to maintain timely and profitable job completion.Job Description:Able to perform all essential Assistant Scheduler responsibilitiesAssist with developing scheduling department proceduresUpdate and monitor the quality of project team schedule updatesLead the...

  • Construction Scheduler

    4 weeks ago

    Dallas, United States Swinerton Full time

    Dallas, TX Austin, TX Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV. Job Description Summary: Develop pre-construction and construction job schedules to maintain timely and profitable job completion. Job Description: Able to perform all essential Assistant Scheduler responsibilities...

  • Scheduler

    3 weeks ago

    Dallas, United States JPI Full time

    About The CompanyBuilt on a foundation of integrity, respect, and commitment, JPI stands out as one of the most active real estate developers and builders in the nation. For more than 35 years, JPI has designed and developed communities with best-in-class homes and amenities. JPI is committed to data-driven management and continuous improvement. Its team of...

  • Scheduler

    2 weeks ago

    Dallas, United States JPI Full time

    About The CompanyBuilt on a foundation of integrity, respect, and commitment, JPI stands out as one of the most active real estate developers and builders in the nation. For more than 35 years, JPI has designed and developed communities with best-in-class homes and amenities. JPI is committed to data-driven management and continuous improvement. Its team of...

  • Scheduler III

    3 weeks ago

    Dallas, United States GI Associates & Endoscopy Center Full time

    GI Alliance is seeking an experienced Scheduler III. Duties of this position include, but are not limited to, the following: Position purpose Schedule patients for office visit and procedure appointments. Responsibilities/Duties/Functions/Tasks: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential...

  • Scheduler III

    3 days ago

    Dallas, United States GI Associates & Endoscopy Center Full time

    GI Alliance is seeking an experienced Scheduler III. Duties of this position include, but are not limited to, the following: Position purpose Schedule patients for office visit and procedure appointments. Responsibilities/Duties/Functions/Tasks: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential...

  • Scheduler

    3 weeks ago

    Dallas, United States US Oncology, Inc. Full time

    Overview Texas Oncology is looking for a Scheduler to join our team! This position will support the Dallas location. This position can be a level 1, 2 or Sr based on candidate experience Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 220+ sites across Texas and southeastern Oklahoma. Our...

  • Scheduler

    2 weeks ago

    Dallas, United States US Oncology, Inc. Full time

    Overview Texas Oncology is looking for a Scheduler to join our team! This position will support the Dallas location. This position can be a level 1, 2 or Sr based on candidate experience Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 220+ sites across Texas and southeastern Oklahoma. Our...

  • Scheduler

    3 weeks ago

    Dallas, United States Energy Transfer Full time

    Are you interested in joining our team? Chat with our digital assistant to learn more about our company and apply right from your mobile device! Text ETP to 25000 to get started or apply through this web posting if you prefer. Energy Transfer, recognized by Forbes as one of America's best large employers, is dedicated to responsibly and safely delivering...

  • Scheduler

    2 weeks ago

    Dallas, United States Energy Transfer Full time

    Are you interested in joining our team? Chat with our digital assistant to learn more about our company and apply right from your mobile device! Text ETP to 25000 to get started or apply through this web posting if you prefer. Energy Transfer, recognized by Forbes as one of America's best large employers, is dedicated to responsibly and safely delivering...

  • Scheduling Coordinator

    2 weeks ago

    Dallas, United States HJG Staffing Full time

    We are seeking a Scheduling Coordinator to join our team! Must be comfortable on the phones. This job is heavy on customer service.  Pay: $17/hour paid weekly! Temp to hire after 90 days with excellent benefits Benefits after temp to hire: 100% Health Insurance for employee, employer paid life insurance policy, 401k (6% match) and FSA...

  • Surgery Scheduler

    3 weeks ago

    Dallas, United States MedicalWorx Staffing Full time

    Job DescriptionJob DescriptionCurrently sourcing for a Surgery Scheduler to join our team! This position is for a fast-paced Women's Specialty Center in Dallas! They offer great benefits and competitive pay!Hours: M-F 7:30-3:30About the position: This position is more of a float position than an outright Surgery Scheduling position. This person is the...