Patient Care Coordinator
2 weeks ago
The patient care Coordinator provides administrative and practical support to IVFMD Patients, preparing them for treatment by providing information regarding each Clinical aspect of the treatment cycle, as determined by physician. The patient Care Coordinator works in a collaborative relationship with physicians, the care team, the clinical department, and the financial department as well as with other IVFMD departments and employees. This is a great opportunity to join a supportive and caring team of professionals, we look forward to receiving your application
Hours: Monday - Friday, 7:00am - 4:00pm, or 8 a.m. to 5 p.m., no weekends.
Training: On-site for approximately one month in Cooper City, then the position can be 100% remote.
Responsibilities:
- Working Collaboratively with physicians, clinical team members, and other IVFMD employees.
- Reaching out to patients to ensure excellent customer service and seamless patient experience
- Maintains strictest confidentiality, in accordance with HIPPA regulations.
- Complies with applicable regulations and laws, adheres to the policies, procedures, and rules of IVFMD, follow treatment protocols and standard operating procedures, and complies with all safety policies.
- Operates within the permissible scope of practice
- Cross-trained and provides coverage for other coordinators when necessary
Qualifications:
- High school diploma or GED required. Bachelor’s degree preferred
- 1-2 years of experience in healthcare administration preferred
- Prior experience in reproductive medicine preferred.
- Bilingual-Spanish a plus
- Ability to work independently and as part of a multidisciplinary team.
- Strong leadership skills, ability to exercise independent judgement and initiative.
- Effective organizational, communication, and computer skills are a must.
What we offer you
- Outstanding benefits including health, vision and dental packages, including HSA/FSA, Life and Disability Insurance
- 18 days of accrued PTO in addition to 11 paid holidays (one is a floating holiday)
- Fertility benefits
- 401(k) Retirement Plan
- Employee Assistance Program
- Continuing Education Reimbursement
- We provide a great, family work environment with internal growth opportunities
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