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Resource Center Manager

2 months ago

Brandon, United States ECHO of Brandon Inc Full time
Job DescriptionJob DescriptionThe Resource Center Manager is responsible for the day-to-day operations of one of E.C.H.O.'s Resource Centers.  This includes the supervision and retention of volunteer staff and the Welcome Center Coordinator.

ESSENTIAL JOB FUNCTIONS:
  • Everyday Operations- Open and close the resource center, schedule volunteers, manage all donations, schedule food pick-ups, and, on occasion, check in and record those receiving services into the Airtable database.
  • Food and Clothing Services- Ensure that neighbors receive service in a clean and orderly environment that demonstrates respect, dignity and compassion. Coordinate with ECHO Thrift to keep clothing stocked at the resource center.
  • Volunteers- Schedule, train, and maintain volunteer team, conduct monthly meetings, and direct summer student volunteers. 
  • Donations- Oversee the efficient tracking, sorting, and distribution of all food donations.
  • Storage- Efficiently manage on-site storage and food warehouse space.
  • Food- Maintain inventory, order/purchase necessary items, and ensure that stock is rotated regularly.
  • Food Safety- Ability to obtain Food Safety certificate within the first 60 days.
  • Food Drives- Work closely with coworkers to plan and coordinate food drives
  • End of the Month Reports- Complete necessary end-of-the-month reports.
  • Maintenance- Oversee the general maintenance of the center.    
  • Other- Perform other functions as necessary or assigned.
QUALIFICATIONS: 
  •  Minimum Associates Degree in business, social service, or human resources
  • Minimum 2 years experience in volunteer management preferred
  • Supervisory and administrative experience
  • Knowledge of standard office processes, procedures, and equipment
  • Bilingual English/Spanish preferred
KNOWLEDGE AND SKILLS:
  • Strong verbal and written communication skills
  • Active listening skills
  • A high degree of social perceptiveness- being aware of others’ reactions and understanding why they react as they do
  • Proficient in typing and comfortable with MS Office software
  • Ability to work in a high-contact area and fast-paced environment
  • Effectively utilize time management skills by prioritizing tasks for self and others
  • Ability to teach others how to perform tasks and to interact appropriately with neighbors and volunteers
  • Ability to encourage, train, motivate, and retain volunteers
  • Ability to monitor/assess the performance of self and others in order to make improvements and take corrective action
Physical Requirements:
  • Intermittent physical activity including bending, reaching, sitting, standing, walking and keyboarding; carry up to 40 pounds
  • We are a drug free workplace
  • All applicants must be able to pass a background check prior to starting employment

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