Customer Care Specialist

2 weeks ago


Sugar Land, United States Serenity Healthcare Full time
Job DescriptionJob Description

Customer Care Specialist

Do you have previous customer service experience, and do you enjoy making an impact? We are seeking a Customer Care Specialist for our Sugar Land, TX office. The primary responsibility is to administer TMS (Transcranial Magnetic Stimulation) treatment and to provide excellent customer experience through empathy and sensitivity. The ideal candidate will have excellent communication skills and a passion for providing the highest level of care to our customers. 

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.

Perks at Serenity

  • Paid Time Off
  • 10 Major Holidays Off
  • Competitive Pay ($20/hr) 
  • 401k
  • Medical, Dental, Vision insurance (Serenity covers 90% of your insurance premium)
  • Paid Training and Certification
  • Career Growth Opportunity

Other Responsibilities

  • Provide excellent customer care and support while developing trust and rapport.
  • Administer TMS (Transcranial Magnetic Stimulation) treatments.
  • Communicate and educate customers about maintaining healthy lifestyles.
  • Maintain communication with providers regarding patient’s treatment.
  • Monitor and report changes in patient symptoms or behavior. 

Qualifications

  • High School Diploma / GED.
  • Excellent verbal and written communication skills. 
  • Proven ability to multitask in a fast-paced environment.

About Serenity

Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Job: Full-time (7.5-hour shift)

Office Hours: Monday-Friday: 6 am-9 pm, Saturday: 7 am-7 pm

*This position is contingent on successfully completing a criminal background check.

Powered by JazzHR

8MVdUOlSkB



  • Sugar Land, United States Serenity Healthcare, LLC Full time

    Customer Support Specialist Do you enjoy making a positive impact on other people's lives? Would you like to work in an environment where you can build strong relationships with your patients while helping them achieve their goals? If this sounds appealing, then this is a great opportunity to join a growing healthcare technology company as a Customer Support...


  • Sugar Land, United States Serenity Healthcare Full time

    Job DescriptionJob DescriptionCustomer Support SpecialistDo you enjoy making a positive impact on other people’s lives? Would you like to work in an environment where you can build strong relationships with your patients while helping them achieve their goals? If this sounds appealing, then this is a great opportunity to join a growing healthcare...

  • Senior Orthopedic Technician

    Found in: Lensa US P 2 C2 - 1 week ago


    Sugar Land, United States Texas Children's Hospital Full time

    Job DescriptionWe are searching for a Senior Orthopedic Techniciansomeone who works well in a fast-paced setting. In this position, you will provide excellent customer service and assist the patient care team by providing casting and medical assistance to the licensed providers during patient scheduled clinic visits or patients in the emergency center....

  • Community Liaison CML

    Found in: beBee S US - 1 week ago


    Sugar Land, United States AccentCare, Inc Full time

    Why You'll Love Being a Community Liaison CML - Orders Specialist at AccentCareBring your organizational skills and knowledge of at-home care and join the AccentCare team today as an Community Liaison CML - Orders Specialist.Bring your passion for patient care and you will build a career you love as an Community Liaison CML- Orders Specialist.Join the...

  • Pharmacy Clinical Specialist

    Found in: Talent US C2 - 1 week ago


    Sugar Land, United States Houston Methodist Full time

    Pharmacy Clinical Specialist - PRN Days REFER A FRIEND Current Employees Apply BACK Location: Houston Methodist Sugar Land Hospital 16655 Southwest Fwy Sugar Land, TX 77479 Job Ref: 54079 Talent Area: Pharmacy Job Shift: 1st - Day Job Type: PRN Posted Date: March 15, 2024 At Houston Methodist, the Pharmacy Clinical Specialist position is...

  • Public Affairs Specialist

    Found in: beBee jobs US - 1 week ago


    Sugar Land, Texas, United States Department Of The Army Full time

    Summary About the Position: This position the incumbent will serve as the Senior Community Relations (COMREL) Public Affairs (PA) Specialist for U.S. Army North (USARNORTH) on Joint Base Fort Sam Houston San Antonio. The position provides public affairs advice, authority, technical expertise, and management support to leadership. DutiesPlans and arranges...

  • Pharmacy Administrative Specialist

    Found in: Talent US C2 - 1 week ago


    Sugar Land, United States Houston Methodist Full time

    Pharmacy Administrative Specialist (Oncology) REFER A FRIEND Current Employees Apply BACK Location: Houston Methodist Sugar Land Hospital 16655 Southwest Fwy Sugar Land, TX 77479 Job Ref: 52778 Talent Area: Pharmacy Job Shift: 1st - Day Job Type: Full-Time Posted Date: Feb. 12, 2024 At Houston Methodist, the Pharmacy Administrative Specialist...


  • Sugar Land, United States TCE Houston Full time

    Job DescriptionJob DescriptionIf you're ready to embark on a path that fosters growth, learning, and hands-on experience in the world of client relations, we encourage you to explore the opportunity of becoming an Entry Level Client Service Specialist at Third Coast Events Inc. In this role, you'll have the chance to build a strong foundation of...


  • Sugar Land, United States TCE Houston Full time

    Job DescriptionJob DescriptionIf you're ready to embark on a path that fosters growth, learning, and hands-on experience in the world of client relations, we encourage you to explore the opportunity of becoming an Entry Level Client Service Specialist at Third Coast Events Inc. In this role, you'll have the chance to build a strong foundation of...

  • Los Tios

    2 weeks ago


    Sugar Land, United States Los Tios Full time

    As a To-Go Specialist, you're fully immersed in the spirit of the establishment. You're high functioning, adaptable, and ready for whatever a customer throws at you. Working with other team members isn't just your strong suit, it's one of your favorite parts of the job. When you clock in, you're daring the day to challenge you.

  • Contract Specialist

    Found in: beBee jobs US - 2 weeks ago


    Sugar Land, Texas, United States Department Of The Army Full time

    SummaryThis position may also be filled by candidates who attend the Total Army Career Fair in Arlington, TX on April 13th. Bring a copy of your resume and meet hiring officials in personA first cutoff date applies to this vacancy. Complete applications received by 11:59 p.m. (EST) on April 17, 2024 will receive initial consideration.This vacancy may be used...


  • Sugar Land, United States Houston Methodist Sugar Land Hospital Full time

    At Houston Methodist, the Patient Experience Specialist position is responsible for design, implementation, and evaluation of tools, products, processes/tactics to enhance the patient experience. Responsibilities for this position include, but are not limited to, rounding, reporting, staff coaching and training, and unit assessments. The Patient Experience...

  • Community Liaison CML – Orders Specialist

    Found in: Resume Library US A2 - 1 week ago


    Sugar Land, Texas, United States AccentCare, Inc. Full time

    Overview: Why You’ll Love Being a Community Liaison CML - Orders Specialist at AccentCare   Do you enjoy providing outstanding patient care? Bring your organizational skills and knowledge of at-home care and join the AccentCare team today as an Community Liaison CML - Orders Specialist.   When you join AccentCare, you become part of a team that is...

  • Community Liaison CML

    Found in: beBee jobs US - 1 week ago


    Sugar Land, United States AccentCare, Inc Full time

    Why You'll Love Being a Community Liaison CML - Orders Specialist at AccentCareBring your organizational skills and knowledge of at-home care and join the AccentCare team today as an Community Liaison CML - Orders Specialist.Bring your passion for patient care and you will build a career you love as an Community Liaison CML- Orders Specialist.Join the...

  • Icu Kennel Assistant

    2 weeks ago


    Sugar Land, United States Lakefield Veterinary Group Full time

    Are you compassionate and patient? Are you caring and detail oriented? Are you looking to work in a hospital that is culture-focused and fosters an environment for growth?_ At **Sugar Land Veterinary Specialists** (SLVS), we respect, train, and provide an independent and gratifying work experience for our veterinary technicians and assistants. Our team...

  • Sales Associate Trainee

    Found in: Lensa US P 2 C2 - 2 weeks ago


    Sugar Land, United States Mercedes-Benz Full time

    Sales Associate TraineeWant to make $60- $100K your first year out of college? We are looking for individuals with an education in Sales & Marketing to begin an exciting career...fulfilling our client's Mercedes-Benz goals.As a Sales Associate trainee, you will begin as a Delivery Specialist (for no longer than 90 days), becoming a product knowledge expert...

  • Sales Associate Trainee

    Found in: Lensa US P 2 C2 - 1 week ago


    Sugar Land, United States Mbsugarland Full time

    Sales Associate Trainee As a Sales Associate trainee, you will begin as a Delivery Specialist ***(***for no longer than 90 days), becoming a product knowledge expert of all the Best In Class Mercedes-Benz models. You will be interfacing directly with clients during the delivery process***,*** as you teach them all the features of their brand new...


  • Sugar Land, United States Mbsugarland Full time

    Sales Associate Trainee As a Sales Associate trainee, you will begin as a Delivery Specialist ***(***for no longer than 90 days), becoming a product knowledge expert of all the Best In Class Mercedes-Benz models. You will be interfacing directly with clients during the delivery process***,*** as you teach them all the features of their brand new...


  • Sugar Land, United States Mercedes Benz of Sugar Land Full time

    Job DescriptionJob DescriptionSales Associate TraineeWant to make $60- $100K your first year out of college? We are looking for individuals with an education in Sales & Marketing to begin an exciting career...fulfilling our client's Mercedes-Benz goals.As a Sales Associate trainee, you will begin as a Delivery Specialist (for no longer than 90 days),...


  • Sugar Land, United States Mercedes Benz of Sugar Land Full time

    Job DescriptionJob DescriptionSales Associate TraineeWant to make $60- $100K your first year out of college? We are looking for individuals with an education in Sales & Marketing to begin an exciting career...fulfilling our client's Mercedes-Benz goals.As a Sales Associate trainee, you will begin as a Delivery Specialist (for no longer than 90 days),...