Janitorial/Housekeeping

Job DescriptionJob DescriptionBenefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Essential Functions:
This position is primarily responsible for effectively taking care of the building, property, grounds of the Association in terms of housekeeping and janitorial, and not in terms of maintenance repairs.

Supervisory Responsibilities:

• None

Problems and Challenges of Position:

• Must work rapidly and efficiently to ensure housekeeping issues are dealt with in a timely and efficient manner

Must work conscientiously to insure deadlines are met
Coordinate several jobs at one time, ensuring work is completed accurately and timely
Must work at times with disgruntled customers

Decision Making Latitude:
Work following established guidelines and procedures
Know when to communicate problems to Supervisor

Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
Design - Demonstrates attention to detail.
Problem Solving - identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations.
Customer Service - responds promptly to customer needs; responds to requests for service and assistance; meets commitments.
Interpersonal Skills - focuses on solving conflict, not blaming; listens to others without interrupting; remains open to others' ideas and tries new things.
Oral Communication - speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
Written Communication - writes clearly and informatively; able to read and interpret written information.
Change Management - communicates changes effectively.
Quality Management - looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
Diversity - shows respect and sensitivity for cultural differences; promotes a harassment-free environment.
Ethics - treats people with respect; keeps commitments; works with integrity and ethically.
Organizational Support - follows policies and procedures.
Judgment - makes timely decisions.
Planning/Organizing - prioritizes and plans work activities; uses time efficiently; plans for additional resources.
Professionalism - approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.
Initiative - Asks for and offers help when needed.
Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas.
Cost Consciousness - works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.

Educational and/or Experience Requirements:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Certificates, Licenses, Registrations:

• Valid Florida Driver License

Language Skills:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to communicate effectively in writing and orally in English and/or Spanish.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Core duties and responsibilities include the following.
Performs housekeeping of physical building, property, Association as necessary, including but not limited to:
Ensures offices and/or locked areas are opened on schedule and that common areas are maintained in a clean condition.
Installs/Replaces signage, light bulbs, batteries (smoke detectors)
Repairs air conditioning, plumbing, electrical, sprinkler
Pressure cleans
Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms and other work areas so that health standards are met.
Clean building floors by sweeping, mopping, scrubbing, or vacuuming them.
Clean rugs, carpets, upholstered furniture, and/or draperies, using vacuum cleaners and/or shampooers.
Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
Requisition supplies and equipment needed for cleaning and maintenance duties.
Sweep, scrub, wax, and/or polish floors, using brooms, mops, and/or powered scrubbing and waxing machines.
Dust and polish furniture, walls, machines, and equipment.
Keep storage areas and carts well-stocked, clean, and tidy.
Service, clean, and supply restrooms.
Clean and polish silver accessories and metalwork such as furniture, fixtures and fittings.
Remove debris from driveways, garages, and swimming pool areas.
Replace light bulbs.
Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items.
Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.
Notify manager concerning the need for major repairs or additions to building operating systems.
Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
Hang draperies, and dust window blinds.
Move and arrange heavy furniture, equipment, and supplies, either manually or by using hand trucks.
Observe precautions required to protect individuals and property, and report damage, theft, and found articles to supervisors.
Prepare rooms for meetings, arrange and remove decorations, tables, chairs, ladders, scaffolding, media equipment, and furniture to prepare facilities for social or business functions, such as banquets and meetings.
Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures.
Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created.
Mow and trim lawns and shrubbery, using mowers and hand and power trimmers, and clear debris from grounds.???
Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.
Drive vehicles required to perform or travel to cleaning work, including vans, industrial trucks, or industrial vacuum cleaners.???
Physically walks and inspects property on a daily basis.
Identifies existing and potential barriers to the successful accomplishment of property objectives
Begins daily work quickly, independently, and on time.
Focuses on the completion of tasks and activities.
Takes a hands-on approach to any necessary duties to ensure the job is completed.
Seeks out and utilize available internal and external resources, such as sister properties, other SFCM team members, manuals and training guides, etc. to meet goals and objectives.
Strives to meet residents, unit owners and board members needs.
Follows through on resident problems to satisfactory resolution and communicates problems to any necessary party to facilitate resolution.
Upholds high standards of honesty for self and team members.
Able to be trusted with property assets and confidential resident and team member data.
Consistently and effectively communicates with the Property Manager.
Uses assertive communication techniques when dealing with internal and external customers.
Conducts himself or herself in a professional, business-like manner.
Maintains relationships with residents, associates and vendors on a professional level at all times.
Receives written work orders or verbal instructions from supervisor.
Cleans internal areas of buildings, including buffing, dusting, sweeping, and mopping.
Maintains parking lots and sidewalks.

All Other Duties As May Be Assigned

Confidential Data:
All information e.g. written, verbal, and/or electronic that an employee encounters while employed with SFCM is considered confidential and proprietary information. Individual in this position recognizes that he/she works with confidential information as it relates to employees, Associations and the company and will ensure that appropriate guidelines are followed to ensure confidentiality at all times, protect the company image, trade secrets, etc.

Equipment and Machines Used:

• Various indoor and outdoor equipment including, but not limited to ladders, hand carts, small tools, paint equipment, etc.

Language Skills:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees. Must be able to communicate orally and in writing in English and Spanish.

Mathematical Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; climb a ladder, use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit.

The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.

Specific vision abilities required by this job include close vision, distance vision and color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to high, precarious places, wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals, risk of electrical shock, and vibration; outside weather conditions; extreme cold; extreme heat and risk of electrical shock and moving mechanical parts.

The noise level in the work environment is usually moderate to loud.

TIMESHEETS:
Employee must clock in/out using an APP. Any overtime must be pre-approved in writing by employees supervisor.

This description is not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed. Management retains the discretion to add or to change the duties of the position at any time.

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