Server

4 weeks ago

Indianapolis, United States BWQOHT Inc Full time
Job DescriptionJob Description

Big Woods Restaurants, a local brand with a passion for hospitality, has its roots in Indiana. What began as a single location has grown into a family of 10 and continues to expand, serving various communities across the state, including Nashville. We firmly believe that every guest who walks through our doors deserves more than just a meal; they deserve an unforgettable experience. At Big Woods Restaurants, we take immense pride in our warm and welcoming hospitality. Our commitment goes beyond providing excellent service; it extends to our dedication to showcasing the best of Indiana. We proudly offer a carefully curated selection of local brews, handcrafted cocktails, and heartwarming Midwestern comfort food. As part of our extended family, we work hand-in-hand with our sister companies, including Hard Truth Restaurant, Hard Truth Distilling Co., and Quaff ON Brewing Co. Together, we’re more than just a group of businesses; we’re sharing our love for craft and community with every guest we serve.

Big Woods Restaurant in Speedway is seeking enthusiastic and customer-oriented individuals to join our team We are looking to fill both morning and evening shifts.

Server Key Responsibilities:

  • Greet guests with a warm and welcoming attitude, ensuring they feel comfortable and valued from the moment they enter the restaurant.

  • Present menus and answer any questions regarding menu items, specials, and beverage options.

  • Take accurate food and drink orders, ensuring any dietary restrictions or special requests are noted and communicated to the kitchen staff.

  • Provide recommendations to guests based on their preferences and menu choices, guiding them through their dining experience.

  • Deliver food and beverages promptly and accurately, ensuring proper presentation and garnishing of dishes.

  • Check in with guests during their meal to ensure satisfaction and address any concerns or additional needs.

  • Clear tables and maintain a clean and organized dining environment throughout the guest's visit.

  • Process payments, handle cash transactions, and accurately enter orders into the POS (Point of Sale) system.

  • Collaborate with kitchen and bar staff to ensure efficient communication and smooth service flow.

  • Upsell menu items, special promotions, and beverages to enhance the guest experience and contribute to revenue goals.

  • Assist in setting up and closing duties, including preparing the dining area for service, restocking supplies, and ensuring proper storage of equipment.

Server Qualifications:

  • Strong interpersonal and communication skills, with a friendly and approachable demeanor.

  • Ability to work well in a fast-paced environment, multi-task, and manage time effectively.

  • Knowledge of food and beverage offerings to provide informed recommendations to guests.

  • Flexibility to work varying shifts, including weekends and holidays.

  • Familiarity with POS systems is a plus.

  • ServSafe or similar food safety certification is desirable but not mandatory.

Server Physical Requirements:

  • Ability to stand and walk for extended periods.

  • Lift and carry trays of food and beverages.

  • Bend, reach, and twist to perform cleaning and setup tasks.

  • Must be 19+ years of age.

  • Must have or be able to obtain an Indiana Liquor License.

Benefits:

  • Work life balance.

  • Discounts on meals and merchandise.

  • Potential for upward mobility and growth.



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