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Patient Care Coordinator
2 months ago
Job Title: Patient Care Coordinator
Location: Physical Therapy Office
Working Hours: 10am-7pm (hours may change)
We are seeking a highly motivated and compassionate Patient Care Coordinator to join our team at a Physical Therapy Office. The ideal candidate will be responsible for providing exceptional customer service to our patients and ensuring the smooth operation of the office.
Responsibilities:
- Greet patients and visitors in a friendly and professional manner
- Schedule appointments and manage the appointment calendar
- Answer phone calls and respond to emails in a timely manner
- Verify insurance coverage and obtain necessary authorizations
- Collect patient information and update electronic medical records
- Assist with billing and payment processing
- Maintain a clean and organized office environment
- Collaborate with the physical therapy team to ensure patient satisfaction
Requirements:
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficient in Microsoft Office and electronic medical records systems
- Ability to work independently and as part of a team
- Prior experience in a medical office or customer service role preferred
If you are passionate about helping others and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity as a Patient Care Coordinator at our Physical Therapy Office.
Requirements: