Customer Service Representative

4 weeks ago

Los Angeles, United States VersaDesk Full time
Job DescriptionJob Description

Company Overview

Welcome to the cutting-edge world of VersaDesk, where innovation meets comfort, and workspaces transform into dynamic hubs of productivity. With over two decades of pioneering excellence in the computer furniture and ergonomics realm, VersaDesk stands as the undisputed leader in revolutionizing the way we work.

Our journey began with the introduction of the desktop converter, a revolutionary product that has since become an industry standard. Owning both the design and utility patent for this groundbreaking innovation, we have been at the forefront of ergonomic solutions, providing users with the flexibility to seamlessly transition between sitting and standing. But innovation never sleeps at VersaDesk. We are thrilled to announce our latest leap into the future - a fusion of technology and functionality. Our new line of products integrates seamlessly with Alexa, allowing you to command your workspace with your voice.

At the core of our identity are values that resonate with every member of the VersaDesk family. Taking ownership of our responsibilities, staying committed to excellence, and ensuring unparalleled customer satisfaction are not just the principles but the very fabric of our culture. Honesty, accountability, and transparency are the guiding lights that drive our decisions and actions.

Join us on this journey to transform the way people work. Experience the thrill of a workspace that adapts to your needs, enhances your well-being, and reflects individuality. VersaDesk - where innovation meets tradition, and the future of work begins today.

 


Job Description

Versa Products Inc. is looking for an enthusiastic, team player to join our team and be a member of our Customer Service Department. A customer service rep for Versa strives to provide high quality work with attention to detail while working in a fast-paced environment. At Versa we value taking ownership, being committed and customer satisfaction. We are currently looking to fill a full-time position.
 

Duties and Responsibilities

  • Responding to customer inquiries via phone, email or chat.
  • Resolving customer complaints and issues in a timely and efficient manner.
  • Providing information about products or services.
  • Processing orders and returns.
  • Maintaining customer records and updating account information.
  • Following up with customers to ensure their satisfaction.
  • Escalating complex or high-priority issues to management or subject matter experts as needed.
  • Providing feedback to management on ways to improve the customer experience.
  • Adhering to company policies and procedures.
  • Meeting performance goals, such as handling a certain number of customer interactions.
 

Basic Requirements

  • Bachelor's degree in Business, Communications, or a related field.
  • Proven track record of at least 2+ years of experience in a customer service role.
  • Strong knowledge of CRM systems such as HubSpot or Zendesk.
  • Ability to work well under pressure.
  • Ability to multitask.
  • Ability to adapt and learn quickly.
  • Excellent verbal and written communication skills.
  • Proficient in Google sheets / Excel.

Powered by JazzHR

kUM6T8a2Em

  • Customer Service Representative

    2 weeks ago

    Los Angeles, United States Johnson Service Group Full time

    Job DescriptionJob DescriptionJSG is seeking a Customer Service Representative for our Aerospace & Defense client in Woodland Hills, CA.The Customer Service Representative will:Act as a primary contact for customers and to coordinate needs with internal departments by providing extraordinary service to all accounts, distributors, and suppliers.Essential...

  • Service Advisor

    1 week ago

    Los Angeles, United States University Tire & Auto Service Full time

    University Tire & Auto Service has provided superior automotive repair and maintenance to its customers throughout the Los Angeles area for over 33 years. The company is seeking a motivated Automotive Service Advisor / Customer Service Representative to join our team! The position is to be responsible for working closely with customers and staff members in...

  • Service Advisor

    3 weeks ago

    Los Angeles, United States University Tire & Auto Service Full time $23 - $50

    University Tire & Auto Service has provided superior automotive repair and maintenance to its customers throughout the Los Angeles area for over 33 years. The company is seeking a motivated Automotive Service Advisor / Customer Service Representative to join our team! The position is to be responsible for working closely with customers and staff members in...

  • Service Advisor

    1 week ago

    Los Angeles, United States University Tire & Auto Service Full time $23 - $50

    University Tire & Auto Service has provided superior automotive repair and maintenance to its customers throughout the Los Angeles area for over 33 years. The company is seeking a motivated Automotive Service Advisor / Customer Service Representative to join our team! The position is to be responsible for working closely with customers and staff members in...

  • Customer Service Representative

    3 weeks ago

    Los Angeles, United States M. Coast Enterprise Full time

    M. Coast Enterprise is a premier marketing and sales firm, with its fundamental strength being its innovation, creativity and dedication to creating premium advertising campaigns. Our Customer Service Representative team provides our customers with the opportunity to promote them, leaving an everlasting impression of distinction and quality. Our Customer...

  • Customer Service Representative

    2 days ago

    Los Angeles, United States M. Coast Enterprise Full time

    M. Coast Enterprise is a premier marketing and sales firm, with its fundamental strength being its innovation, creativity and dedication to creating premium advertising campaigns. Our Customer Service Representative team provides our customers with the opportunity to promote them, leaving an everlasting impression of distinction and quality. Our Customer...

  • Customer Service Representative

    1 week ago

    Los Angeles, United States Angelino's Coffee Full time

    **Must be able to be trained on-site in Los Angeles. Work from Los Angeles office once a week. Training will be on site for two weeks.** **Must be Experienced** in using CRM tools such as Zendesk, Olark, Salesforce, or any other CRM software. Angelino's Coffee is a fast-growing direct to consumer coffee provider, focused on offering our customers the...

  • Customer Service Representative

    4 weeks ago

    Los Angeles, United States Think Tell Junction Full time

    Job DescriptionJob DescriptionJoin Our Team as a Customer Service Representative at Think Tell JunctionAre you passionate about providing exceptional customer service? Think Tell Junction is looking for a Customer Service Representative to join our team in Los Angeles, CA. As a Customer Service Representative, you will play a crucial role in ensuring our...

  • Customer Service Representative

    7 days ago

    Los Angeles, United States Airport Marina Honda Full time

    Airport Marina Honda has a great opportunity with great pay and fabulous benefits for the position of Customer Service Representative. - The Customer Service Representative is responsible for ensuring customer satisfaction and communicating with our service customers. - Must be comfortable talking with all levels of customers, and be computer literate. Good...

  • Customer Service Representative

    2 weeks ago

    Los Angeles, United States ABM Industries Full time

    Payrate: $19.28 per hour. The pay listed is the hourly rate for this position. A specific offer will vary based on applicants experience, skills, abilities, geographic location, and alignment with market data. Benefit Information: ABM offers a compr Customer Service Representative, Customer Service, Representative, Retail, Property Management

  • Customer Service Representative

    1 week ago

    Los Angeles, United States ABM Industries Full time

    Payrate: $19.28 per hour. The pay listed is the hourly rate for this position. A specific offer will vary based on applicants experience, skills, abilities, geographic location, and alignment with market data. Benefit Information: ABM offers a compr Customer Service Representative, Customer Service, Representative, Retail, Property Management

  • Customer Service Representative

    4 weeks ago

    Los Angeles, United States Airport Marina Honda Full time

    Job DescriptionJob DescriptionAirport Marina Honda has a great opportunity with great pay and fabulous benefits for the position of Customer Service Representative. The ideal candidate will be professional and positive, with a very friendly and outgoing attitude. The Customer Service Representative is responsible for ensuring customer satisfaction and...

  • Customer Service Representative

    1 week ago

    Los Angeles, United States Airport Marina Honda Full time

    Job DescriptionJob DescriptionAirport Marina Honda has a great opportunity with great pay and fabulous benefits for the position of Customer Service Representative. The ideal candidate will be professional and positive, with a very friendly and outgoing attitude. The Customer Service Representative is responsible for ensuring customer satisfaction and...

  • Customer Service representative

    6 days ago

    Los Angeles, United States westmaison Full time

    Job DescriptionJob DescriptionOverview:The role of a Customer Service Representative is pivotal in ensuring customer satisfaction and retention. They are the first point of contact for customers and play a crucial role in delivering excellent service, resolving issues, and building positive relationships. The representative serves as a brand ambassador,...

  • Customer Service Representative

    2 weeks ago

    Los Angeles, United States Inkspirenize Full time

    Job DescriptionJob DescriptionJob Title: Customer Service RepresentativeLocation: Los Angeles, CAPosition Type: Full-TimeReports To: Customer Service ManagerJob Summary:We are seeking a dedicated and personable Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, a friendly demeanor, and a passion...

  • Customer Service Representative

    4 weeks ago

    Los Angeles, United States Airport Marina Honda Full time

    Airport Marina Honda has a great opportunity with great pay and fabulous benefits for the position of Customer Service Representative. The ideal candidate will be professional and positive, with a very friendly and outgoing attitude.The Customer Service Representative is responsible for ensuring customer satisfaction and communicating with our service...

  • Customer Service Representative

    1 week ago

    Los Angeles, United States Airport Marina Honda Full time

    Airport Marina Honda has a great opportunity with great pay and fabulous benefits for the position of Customer Service Representative. The ideal candidate will be professional and positive, with a very friendly and outgoing attitude.The Customer Service Representative is responsible for ensuring customer satisfaction and communicating with our service...

  • Customer Service Representative

    1 week ago

    Los Angeles, United States AW Collision Full time

    AW Collision has an immediate job opening for a Customer Service Representative. We are looking for an experienced professional who has previous experience with Collision Repair shop office duties. Must have excellent customer service skills, be detailed oriented, dependable, and able to multi-task. **Role Summary**: The Customer Service Representative is...

  • Customer Service Representative

    2 weeks ago

    Los Angeles, United States Brody Pennell Heating & Air Conditioning Full time

    Brody Pennell Heating & Air Conditioning has been a trusted name in the industry since 1945. With decades of experience, we have consistently provided top-notch services to residential and commercial clients, earning a reputation for reliability, expertise, and customer satisfaction. As we continue to grow and innovate, we are currently seeking a dynamic and...

  • Customer Service Representative

    4 weeks ago

    Los Angeles, United States Rollins Full time

    ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO18878 Showing 1 location **Job Details** **Description** ****At Orkin , our purpose is to help protect the world where we live, work, and play.** Our **Customer Service Representatives** are committed to this purpose.** Our **Customer Service...