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Community Liaison- San Antonio Area
3 months ago
JOB TITLE: COMMUNITY LIAISON
JOB CODE: 65
DEPARTMENT: ADMINISTRATION
FLSA STATUS: EXEMPT
REPORTS TO: REGIONAL DIRECTOR OF BUSINESS DEVELOPMENT
DATE OF LAST UPDATE: 03/23/2020
JOB SUMMARY: The Community Liaison is responsible for marketing Caraday Healthcare’s
services to physicians, discharge planners, and other referral sources. This position serves as
liaison between Caraday and the community.
ESSENTIAL FUNCTIONS:
- Generate appropriate referrals from a variety of sources by meeting with physicians, hospital discharge planners, and other hospital staff to promote Caraday
- Maintain community visibility; attend networking programs
- Facilitate and coordinate education programs and opportunities in hospitals, physicians offices and community settings
- Track and report monthly contacts with referral sources and submit to supervisor.
- Participate in weekly team conferences contributing necessary information and documentation assuring the best quality of care to each patient.
- Assist with special events, health fairs, public relations as needed.
- Assist with admission process by meeting with patient and/or responsible party and complete documentation as needed or assigned.
- Implement a marketing plan that promotes a wide expansion of the agency’s private duty business in existing and expanding territory
- Call on healthcare facilities, physicians, clinics and hospitals in order to build a network of referral business
- Develop strategies designed to expand Caraday’s outreach program within our target market – for example, having active involvement in a service club, such as the Alzheimer’s association, local private duty seminars, area networking groups, etc.
- Seek, cultivate, and participate in marketing opportunities in the community and establish working rapport with health care professionals
- Understand and adhere to the guidelines of “Residents Rights” and assure resident safety
- Other duties as assigned
- Must be able to drive a motor vehicle
QUALIFICATIONS:
Required
- College degree or equivalent experience required.
- Valid Class C Drivers License
- Ability to understand, remember and carry out verbal and/or written instructions in English
- Must be able to build relationships
- Ability to speak clearly and hear well enough to communicate with sources
- Ability to complete assignments while having constant interruptions
- Reliable transportation
Preferred
- 2 years of experience in a long-term care, hospital or other related medical facility
PHYSICAL REQUIREMENTS:
WORK SCHEDULE: Typical schedule is Monday through Friday 8am-5pm, although some
hours outside of that timeframe and possible weekend work will be required. This would include
after hour marketing functions and some possible weekends.
WORK ENVIRONMENT: This is a remote position with time being spent in your assigned
accounts and community.
Caraday Healthcare provides equal employment opportunities (EEO) to all Team Members and
applicants for employment without regard to race, color, religion, sex, national origin, age,
disability, genetics, or any other characteristic protected by law.
