Case Manager

4 weeks ago


Milwaukee, United States Guest House of Milwaukee Full time
Job DescriptionJob DescriptionSalary:

Job Title: Case Manager – Capuchin Apartments    

FLSA Status: Full-time/Salaried

Starting Salary: $40,000


About Guest House of Milwaukee, the largest housing program provider in Wisconsin:

Since first opening our doors as a short-term emergency shelter in 1982 in the same location we stand today, Guest House of Milwaukee has grown to provide a full continuum of onsite and community-based programs that address the comprehensive, evolving needs of individuals experiencing homelessness and housing insecurity. This includes the only on-site behavioral health clinic in the region dedicated specifically to supporting the mental health needs of those seeking more stable housing.


Guest House has been committed to advancing responsive, client-centered solutions to the complex needs of our most at-risk and marginalized community members for more than 40 years by meeting them where they are. With a dedicated staff, outstanding partners, and deeply invested supporters, Guest House of Milwaukee is positioned to affect more substantive and lasting change within the communities we serve than ever before.


We are laser focused on our vision of a Greater Milwaukee community that ensures care and drives systemic change to overcome the root causes of homelessness. 


WHAT WE OFFER:

  • 11 paid holidays + your birthday paid
  • 3 weeks of vacation
  • 4 weeks of vacation after 1 year
  • Paid mental health days
  • Paid sick time
  • FREE disability insurance
  • FREE life insurance
  • Health, Dental & Vision Insurance
  • We are an eligible employer for public student loan forgiveness
  • Many advancement opportunities
  • And more Check out our 2023 Benefit Flyer Here

 

This position is responsible for the coordination, and planning and implementation, of case management services for the tenets who reside at Capuchin Apartments. The Case Manager will work cooperatively with the Lead Recovery Support Specialist in the provision of quality, inclusive supportive services to residents of the apartment building. The population served by Capuchin Apartments includes people with mental illness and addiction.

 

Essential Duties and Responsibilities:


  • Create, implement, and review the tenant’s supportive service plans and programmatic policies and procedures.
  • Oversee and observe assessment of tenants to determine eligibility for placement.
  • Provides Case Management services to the Shelter Plus Care program participants and ensure that all charts and other records are documented and preserved according to Guest House/ Milwaukee County and HUD standards.
  • Ensure that all tenants’ charts and other records are documented and preserved according to Guest House, Milwaukee County and HUD standards.
  • Provide ongoing communications with property management staff and service providers.
  • Ensure that all relevant documentation relating to the operation of the program is maintained and updated as needed.
  • Develop and maintain professional relationships with tenants as defined through the supportive services agreement.
  • Provide ongoing resources and referrals for clients.
  • Establish and maintain positive community relationships.
  • Other duties as assigned by the Lead Recovery Support Coordinator.


Qualifications & Training and Experience:


  • Knowledge and experience of utilizing community services and resources.
  • Ability to communicate clearly, both verbal and written. Ability to obtain necessary information for the housing eligibility interview.
  • Ability to plan, implement and follow through on projects relating to the position.
  • Skill and understanding in building management, landlord tenant relations and an understanding of housing contracts and leases.
  • Flexibility in schedule (some evening and weekend hours required).
  • Bachelors Degree in Social Work, Human Services or a related field preferred.
  • Experience working with individuals who have experienced homelessness, addiction and who are living with mental illness preferred.
  • Crisis Prevention and Intervention training.
  • Computer proficient – working knowledge of Microsoft programs.


The Guest House of Milwaukee is an equal opportunity employer and service provider.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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