Operations Administrative Assistant
2 weeks ago
Department: Operations
Supervisor: COO
Classification: Full Time, Hourly (Non-Exempt)
Introduction:
This position is responsible for assisting various departments in operations on a daily basis.
Essential Duties and Responsibilities:
- Audit show specials after buying conferences (virtual and in person) for both UniPro and Afflink.
- Document new processes, procedures and forms documentation in accordance with company documentation development standards.
- Conduct and attend all relevant meetings associated with job functions.
- Work cohesively with all departments to ensure detailed and specific processes are documented.
- Perform all related processes and procedures publication functions as required.
- Complete all tasks directly and on time.
- Proofread and edit all documentation at various stages of production.
- Use internal reporting tools and database to analyze and refine on-time delivery reports for the Transportation department.
- Weekend availability may be required as needed.
- Process customer orders via sales team members or customers.
- Proofread and/or edit orders to ensure accuracy.
- Respond to general customer inquiries and troubleshoot issues.
- Process customer credits.
- Take necessary steps to set up online customers.
- Process special orders, drop shipments and document accordingly.
- Place drop ship orders with vendors.
- Manage all credits on credit memo line issued by drivers via spreadsheet.
- Maintain back-order screen.
- Support sales team with their customers during vacation or sick leave.
- Other duties as assigned.
Experience and Qualifications:
- Associate or Bachelor's Degree in related field preferred.
- Experience working in a distribution/transportation environment preferred.
- Position requires a high degree of accuracy, good organizational skills and ability to follow instructions.
- Knowledge of BFC, AS400 and Forward Thinking.
- Experience in a DOS based ERP environment preferred.
- Strong working knowledge in MS Office Suite (Outlook, Word, Excel and PowerPoint).
Physical Qualifications:
- Sit, bend, reach, casual dexterity for document processing and verbal and written communications.
- Occasional warehouse environment with noise, dust, odors
- Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
Job Posted by ApplicantPro
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