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Part-Time Deck Ambassador in Brighton
3 months ago
- Employee discounts
- Free uniforms
- Training & development
About Us:
Parents say British Swim School is quite simply the nations leading swim school, and as we continue to expand the reach of our life-saving program, well always want to hear from fun-loving, service-minded individuals who might fit into our award-winning team
The Position:
At British Swim School Brighton, our Customer Experience team are known as Deck Ambassadors. This is a crucial poolside role its the role that manages the all-important first impression and then keeps it going by maintaining warm relationships with families and students throughout their time as a part of our extended swim family.
Your Typical Responsibilities:
- Warmly welcoming new families and getting them off to a good start - getting to know the students and their parents.
- Setting up the pool deck area before each shift and clean up after each shift.
- Registering students for class and managing them in and out of the water between classes.
- Managing and celebrating the move-up/graduation process, our birthdays, and other milestones both at the pool.
- Posting photos and videos to social media in a fun and personal way.
- Assisting our parents with questions they have about their schedule and the progress of their children.
- Promoting referrals for new enrollments.
- Supporting the aquatics team by being an active participant in the safety of our swimmers and assisting when needed with swimmers who need help during the lessons.
- Testing the water to ensure water quality and temperature.
- An enthusiastic, warm, but assertive personality who really loves talking to people and developing positive, friendly relationships.
- An understanding of the importance of sticking to a good structure and a willingness to enforce essential safety procedures and policies in a fun and gentle manner
- The ability to multi-task and not lose your sense of fun.
- A genuine desire to help us decrease drowning for both children and adults.
- Flexible schedules - shifts between 3 to 5 hours; easy to schedule around other jobs or studies with highly competitive pay
- Being welcomed into a warm, fun culture with mission-driven managers who give back to the community and their staff
- The opportunity for growth in a business with massive expansion opportunities
- Structured, paid training (including first aid certification as needed)
- Happy, laughing, singing KIDS
