Service Technician

3 weeks ago

Richmond, United States Automatic Leasing Service Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • Bonus based on performance
  • Company parties
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance

Location

Richmond, VA

Benefits
Pulled from the full job description

  • 401(k) and profit sharing
  • Annual Raises and Quarterly Bonuses
  • Dental insurance
  • Short Term Disability insurance
  • Health insurance
  • Life insurance
  • On-the-job training
  • Paid time off
  • $1,000 Retention Bonus
  • $1,000 Referral Bonus
  • Vision insurance

Full job description

About Automatic


For over sixty five years, Automatic Leasing has been happily helping our customers find their perfect laundry solutions. We partner with property managers, apartment communities, housing authorities, colleges/universities, and health care/retirement groups based in Virginia, North Carolina, South Carolina, and Maryland. We provide the highest quality washer and dryer systems for multi-family apartments, condos, laundry rooms, hotels, and college/university student facilities.

Job Summary


Our Field Service Technicians are Road Warriors and key contributors to Automatic's daily operations by providing prompt, dependable preventative and repair maintenance duties on washers and dryers. As a Service Technician, you will be the "Face of Automatic" and responsible for providing the highest level of customer service. Ideal candidates will already have experience working on Whirlpool, GE, and Speed Queen machines.

Compensation & Travel


Compensation is dependent on experience and geographical location. Average starting pay per hour is approximately $20 - $22. This position requires Monday-Friday travel as needed. Nightly per diem paid.


Key Responsibilities


  • Receive daily repair requests/orders, identify and procure appropriate parts needed for repairs
  • Load/unload own truck; follow Company procedures and policies to install, deliver, pick up, and repair washers and dryers (daily)
  • Evaluate machines, diagnosis the cause, and identify the most effective and efficient solution
  • Effectively communicate issues and solutions to Customers, and upon agreement, proceed to fix the problem
  • Test machines to validate solution; clean machines and work area prior to leaving Customers residence or Company warehouse
  • Complete all appropriate paperwork while onsite, return keys, and ensure residence or own work area is as clean as upon arrival
  • Monitor Company vehicle inventory; promptly alerts Branch Manager of inventory needs per guidelines
  • Operate company vehicle safely. Obey all local and federal traffic laws
  • Manage inventory for your van/truck, keep vehicle clean and orderly
  • Ensure daily paperwork is completed
  • Be a team player

Qualifications


  • Must be able to travel overnight Monday-Friday
  • Valid driver's license with safe driving record
  • Ability to pass background check and drug test
  • Coachable, innovative, team-oriented, and professional
  • Ability to maneuver heavy machines weighing over 150lbs

Benefits:


  • Excellent benefits package
  • Retention and Referral Bonuses
  • Annual Raises and Quarterly Bonuses
  • PTO and paid holidays
  • 401K and profit-sharing plan
  • Excellent training (on the job training)
  • Career Advancement

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