![United Indian Health Services, Inc](https://media.trabajo.org/img/noimg.jpg)
Pharmacy Technician
4 weeks ago
UIHS is hiring a Pharmacy Technician for our clinic's in-house pharmacy. We offer very good pay and a much better work-life balance than most retail pharmacy jobs:
- No weekends, holidays or evenings
- Large, friendly team to share the work (six techs)
- No pressure about Rx counts
- No drive-through
- No vaccines (since handled by the clinic)
- Best-in-class benefits (e.g. free medical/dental in the clinic)
- Interesting work since we’re a core part of a medical clinic
SUMMARY:
Work under the supervision of the Pharmacy Director, Staff Pharmacists, and/or Relief Pharmacists to provide pharmacy services to UIHS clients.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Pharmacy Technician I:
Typing Tasks
- Enter or retrieve prescription information from the pharmacy software, taking care to be thorough, accurate and to follow established UIHS protocols.
- Check client eligibility for insurance coverage and various UIHS services.
- If client has no insurance or prescription is not covered by client's insurance, then determine the most cost-effective option for the client.
Robot/Pulling Tasks
- Pull medication from shelves or the robot and assemble/set up prescriptions for filling and dispensing.
- Maintain ScriptPro robot, including refilling medications, adding vials, fixing jams, and changing labels as needed.
- Process scheduled prescriptions from the pharmacy software & refill requests from the IVR system.
Filling Tasks
- Fill prescriptions and attach the relevant labels on the vials/packages.
- Double-check for correct medication, quantity, form, sig, price, insurance processing and delivery method.
Cashier/Clerk Tasks
- Greet clients and process their requests.
- Perform cash register transactions accurately in our POS system and balance the register drawer daily.
- Assist with processing of mail and delivery prescriptions by scanning bar codes into the POS system.
- Process Return to Shelf (RTS) meds 14 days after filling date.
General Responsibilities of all Technicians
- Must be willing to learn more about the American Indian culture and attend at least one Cultural Presentation/Training per year.
- Provide excellent customer service to our clients.
- Share duties to answer the phones and solve the caller’s requests or questions.
- Assist other team members with tasks as needed to keep the workflow proceeding smoothly.
- Perform daily maintenance chores, and alert pharmacist of any potential problems or shortages.
- Follow the directions of the Pharmacist in Charge and follow organizational and regulatory policies, guidelines, and safety standards.
- Must be competent with knowledge and training regarding Fraud, Waste, and Abuse Compliance.
- Attends department meetings and other assigned meetings.
- Adheres to accreditation and compliance standards/guidelines.
- Maintains a professional, organized, and clean working environment by following organizational policies, guidelines, and safety standards.
- Assists in the development of departmental policy, procedures, and quality improvement activities within the clinic as directed.
- Performs all duties in accordance with the UIHS Mission, Vision and Guiding Principles.
Level II – In addition to the above-mentioned duties:
Order Tasks
- Place orders using the pharmacy software’s automatic order process or the supplier’s manual order process.
- Input manual orders into pharmacy software to properly adjust inventory levels.
Mail and Delivery Tasks
- Sort prescriptions for mail or delivery and pack, while paying careful attention to special conditions such as cold items that require ice packs, or controlled substances that have specific mail/delivery restrictions.
- Create postage for mailers using online postage system.
- Enter each mail and delivery item into the relevant logs for future tracking and verification.
Automatic-Refill Tasks
- Run a daily report in pharmacy software to determine which clients are due for automatic refills. If no refills remain on any prescriptions, then send requests to the relevant providers.
- Verify that automatic-refill clients have completed the required annual enrollment form for each prescription.
Bubble/Blister Pack Tasks
- Work closely with the bubble-pack pharmacist to process prescriptions that are due to be packed.
- Arrange medications in the bubble pack sheets in preparation for the pharmacist’s final verification.
Returns Tasks
- Process medication returns as directed by pharmacist for the wholesaler or the pharmaceutical reverse distributor.
Clinic Med-Room Order Tasks (Stock-Meds)
- Receive stock-med orders from each clinic. Order and dispense after pharmacist’s final check.
Level III – In addition to the above-mentioned duties:
Prior Authorizations & PA Appeals
- Initiate and complete prior authorizations using the CoverMyMeds portal.
- If PA is rejected, work with pharmacist, provider, health plan, PBM, etc. to gather all required information and file a successful appeal.
340b Compliance Tasks
- Review prescriptions from 340b contract pharmacies to verify they comply with 340b regulations.
- Perform Code 20 Audit for Medi-Cal Rx clients and correct as needed to prevent double discounts.
- Acquire chart notes from outside providers to document client’s eligibility for 340b pricing.
Contract Pharmacy Audit Tasks (for non-340b contract pharmacies)
- Review invoices from contract pharmacies to ensure all charges comply with our contract terms.
- If discrepancies are found, contact the pharmacy to correct the errors.
Inventory Tasks
- Perform monthly inventory count of high-cost items and report any discrepancies to the Director.
Insurance Audit Tasks
- Assist the Director with providing requested documentation for any 3rd party insurance audits.
SUPERVISORY RESPONSIBILITIES:
Pharmacy Technician I – No supervisory responsibilities
Pharmacy Technician II – No supervisory responsibilities
Pharmacy Technician III – Assists in the supervision and training of non-pharmacist staff at the discretion of the Pharmacy Director.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EDUCATION/EXPERIENCE: Educational degrees must be from accredited schools
Level I:
- Must have High School Diploma or GED
- Must have current California Pharmacy Technician license.
- Prefer one (1) year of technician experience and some experience with pharmacy software, EHR, ScriptPro robot, POS system, and IVR software.
Level II:
- Same as above plus two (2) years of demonstratable experience performing the Level I & II tasks listed above.
- Demonstratable advanced experience with pharmacy software, EHR and drug purchasing systems.
Level III:
- Same as above plus minimum one (1) year of demonstratable experience successfully processing complex PA appeals for private insurance claims.
- Prefer experience with 340b compliance tasks and MS Excel experience.
COMPUTER OPERATIONS
- Basic personal computer skills including electronic mail, word processing, spreadsheet, etc.
- Ability to use more advanced computer systems such as pharmacy software, EHR, ScriptPro robot, POS system and IVR software.
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