Hotel Houseperson

3 weeks ago


Romulus, United States Delta Hotels by Marriott - Detroit Metro Airport Romulus, MI Full time
Job DescriptionJob Description

We're searching for a Houseperson with exceptional people skills who is enthusiastic and courteous to make sure our hotel guests have a wonderful stay. We require a multi-talented person capable of handling a wide range of duties. Responsibilities for this position include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. Additionally, you will help deliver guest-requested items such as amenities, rollaway beds, cribs, bedding, and perform any specially assigned tasks by housekeeping managers. Our ideal applicant has at least one year of housekeeping or Houseperson experience, as well as a strong commitment to providing outstanding customer service. Please apply right away if this sounds like a great opportunity

Responsibilities:
  • Maintain the cleanliness of the guest rooms and hallways, as well as the lobby and other workspaces
  • Restock linen supply on each floor by transporting clean linen to the housekeeping storage facilities
  • Anticipate, listen intently, and respond quickly to visitors' requirements to provide the best quality of service
  • Bring requested supplies, such as rollaway beds, cribs, and blankets, to guest rooms
  • Walk all assigned floors at beginning of the shift and collect trash, soiled linen, and other items per management requests
Qualifications:
  • Graduated high school, received GED or equivalent
  • Hard worker with strong time management, organizational, and communication skills
  • Experience with a variety of cleaning products and techniques
  • This role requires a strong emphasis on putting the guest first and providing exceptional customer service
  • 1 year experience as a houseperson or housekeeper strongly desired
About Company

Delta Hotels by Marriott creates a seamless travel experience in more than 90 locations across North America, Asia, Europe, the Middle East, Central America, and the Caribbean. Delta Hotels focuses on the details that truly matter, delivering a streamlined and flawless stay for its guests every time.