Inside Sales Representative

1 week ago

Midvale, United States Mitchell Lewis & Staver and Mitchell Wine Group Full time
Job DescriptionJob Description

The Company:

At Mitchell Lewis & Staver we deeply value providing innovative and sustainable solutions while working with one of the world's most important natural resources - water Through application-specific pumping systems, electronic controls, and packaged systems we help customers find solutions to conserve energy and liquid resources.

Our Culture: Working at Mitchell Lewis & Staver, you'll join a recession proof essential business with an investment minded future We foster a proactive culture of growth, teamwork and transparent communication, while maintaining a family forward work-life balance.

Position Objective:
Provide customer service and assistance to customers, outside sales, and operations teams. The position will report to the Branch Manager.

Compensation: $20-$25 per hour DOE

Requirements

  • Answer incoming phone calls, disburse messages, and manage email flow.
  • Trouble shoot pump application issues.
  • Size pumping applications.
  • Research and find obsolete or unique pump parts.
  • Understand multiple product lines.
  • Process Warranties and Return Goods Authorization’s.
  • Submit sales orders and production tickets.
  • Understand the ERP application at an intermediate level.
  • Perform customer service functions.
  • Enter direct ship orders and Purchase Orders.
  • Perform other duties as required by supervisor.

Essential Functions

  • Experience with Microsoft Word, PowerPoint, Excel, and Outlook at an intermediate level.
  • Experience in agricultural, residential, or industrial pumping is preferred.
  • Experience with rotating equipment, liquid pumps, and motors preferred.
  • Ability to remain at a stationary position 50% of the time.
  • Ability to Stand, walk, use hands to finger, handle or feel, and reach with hands and arms.
  • Ability to occasionally lift office products and supplies weighing up to 20 pounds.
  • Experience with enterprise applications to include CRM and ERP solutions.

Characteristics and Competencies Required

  • Positive attitude.
  • Attendance.
  • Safety conscious.
  • Able to follow instructions.
  • Read and write in English.

Education Required

  • High school diploma or equivalent required.
  • Bachelor’s degree preferred.
  • 2 to 3 years of experience in inside sales or customer service.

Benefits

  • Medical, Dental & Vision Insurance
  • Retirement: 401(k) matching
  • 7 Company Paid Holidays and 1 float holiday
  • PTO to support your work-life balance
  • Annual Performance Bonus Program
  • Health Savings Account (FSA)
  • Dependent Care (FSA)
  • Life & Disability Insurance – Basic Life, AD&D, Short- & Long-Term Disability and more

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