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Sales Engineer

4 months ago

Westerville, United States Status Solutions, LLC Full time
Job DescriptionJob DescriptionWho are we?

Since 2001, Status Solutions has been the pioneering provider of situational awareness technologies with a mission to defeat ignorance-based loss by protecting life and property. Our customized middleware solutions ensure the right information reaches the right people at the right time, because RIGHT NOW matters most.

Who do we hire?

At Status Solutions we're looking for likeminded individuals to aid us in fulfilling our mission of leaving every situation better than we found it Our ultimate purpose is to help people. If you thrive in an entrepreneurial environment and want to make life-changing contributions to society, we want to talk to you

Role Description

A Sales Engineer at Status Solutions acts as the primary technical resource for the field sales team and is responsible for overseeing the technical execution of new and existing customer deployments. Our Engineers are vital to driving successful customer experience outcomes through technology consultation, with a focus on successful software integrations and the support of our valued business partner network. This person is responsible for communicating and collaborating between the solutions management, sales, and operation teams to create cohesive technology outcomes for our end-users. To be successful in this role you should be able to provide exceptional customer service, be well-organized, have great time management skills and be able to communicate effectively within diverse group dynamics.


Responsibilities
  • Acts as a primary technical resource for the field sales team and is responsible for overseeing the technical integrity of new and existing customer deployments.
  • Develops new sales opportunity pipelines in existing accounts.
  • Respond to customer or business partner inquiries about our products/solutions.
  • Provide software and hardware support to customers and valued business partners.
  • Perform developmental activities to target new competitive large accounts.
  • Drives successful customer experience outcomes through technology consultation and counselor sales.
  • Work closely with sales and operations team.
  • Is responsible for communicating and collaborating between the solutions management, sales, and the operation teams to create cohesive technology outcomes for our end-users.
  • Continually focuses on creating an environment that promotes the overall growth of Status Solutions and Status Solutions Network.
    • Funneling any potential leads to Sales & SSN team.

Requirements

  • Bachelor’s degree in a technology, business, or communication field preferred but not required.
  • Three-five years of prior field sales and/or project management experience.
  • Effective time management and organizational skills.
  • Comfortable talking with customers and proposing new products/solutions to generate customer interest and warm leads.
  • Display a high-level of critical thinking, problem-solving, and attention to detail.
  • Experience with remote meeting/webinar tools.
  • Excellent communication and presentation skills, written and spoken.
  • Information technology or software-as-a-service experience preferred but not necessary.

Benefits

  • Full-time positions
  • Flexible work environment
  • Competitive salary
  • Eligibility for quarterly company bonus pool
  • Company-paid employee medical, dental, and life/AD&D insurance
  • Generous paid-time off policy
  • Ten paid company holidays
  • 401(k) match starting six months after start date