Application Support Analyst
1 week ago
Position Overview:
The Application Support Analyst will be tasked with offering technical assistance for incidents escalated beyond the service desk, which involves diagnosing issues with applications and software for end users. The Maximo Analyst will also contribute to project initiatives and engage in tasks involving software configurations and data translation activities. This is an on-site position in Memphis TN.
Responsibilities:
- Handling incoming technical support tickets from users to address application and software issues
- Conducting account administration tasks related to maintenance and reliability technologies
- Taking technical support calls and documenting support tickets as needed
- Recognizing opportunities for enhancing related technologies and documenting them
- Informing key stakeholders, such as management, development teams, users, and unit leaders, about application problems and issues
- Recording, tracking, and documenting the problem-solving process, including successful and unsuccessful decisions and actions taken, until final resolution in the IT service desk system
- Testing solutions and conducting follow-ups after resolution to ensure issues are fully addressed
- Assisting in developing and maintaining user manuals and guidelines
- Performing preventative maintenance, including installing service packs, patches, hot fixes, etc.
- Analyzing and evaluating existing business systems and procedures
- Consistently writing, translating, and coding software programs and applications based on specifications
- Collaborating with vendors for efficient implementation of new software products or systems and resolving any adaptation issues
- Working with colleagues in the department to determine the best approaches for issue resolution
Qualifications:
- Certificate, Diploma, or Degree in Information Technology, Engineering, or Management Information Systems from an accredited institution, or a minimum of 3 years of pertinent experience
- Expertise in one or more of the subsequent technologies: relational databases and associated tools, Java programming, Websphere or similar middleware platforms, .NET framework, SharePoint/Office 365, Business Intelligence (BI), and/or reporting platforms
- Familiarity with additional software such as IBM Maximo, other Enterprise Asset Management (EAM) or Computerized Maintenance Management System (CMMS) solutions, Emerson AMS, PTC/ThingWorx, OSIsoft Pi, or similar data historian systems is advantageous.
- Utilizes expertise and abilities across various routine tasks
- Addresses unique client inquiries and investigates with support from colleagues when necessary
- Demonstrates problem-solving skills and evaluates solutions, adhering to standard operating procedures when applicable
- Possesses strong organizational capabilities and adeptness in prioritization
- Contributes effectively to team objectives, enhancing team efficiency
-
Application Support Analyst
1 week ago
Memphis, United States Trisian-Global Consulting LLC Full timeAbout the job Application Support Analyst Position Overview:The Application Support Analyst will be tasked with offering technical assistance for incidents escalated beyond the service desk, which involves diagnosing issues with applications and software for end users. The Maximo Analyst will also contribute to project initiatives and engage in tasks...
-
Application Support Analyst
Found in: Resume Library US A2 - 2 weeks ago
Memphis, Tennessee, United States Trisian-Global Consulting LLC Full timePosition Overview: The Application Support Analyst will be tasked with offering technical assistance for incidents escalated beyond the service desk, which involves diagnosing issues with applications and software for end users. The Maximo Analyst will also contribute to project initiatives and engage in tasks involving software configurations and data...
-
Application Support Analyst
14 hours ago
Memphis, United States Trisian-Global Consulting LLC Full timeAbout the job Application Support Analyst - EAM/CMMS Position Overview: The Application Support Analyst will be tasked with offering technical assistance for incidents escalated beyond the service desk, which involves diagnosing issues with EAM /CMMS applications and software for end users. The Support Analyst will also contribute to project initiatives and...
-
Application Support Analyst
3 days ago
Memphis, United States Trisian-Global Consulting LLC Full timeJob DescriptionJob DescriptionPosition Overview:The Application Support Analyst will be tasked with offering technical assistance for incidents escalated beyond the service desk, which involves diagnosing issues with EAM /CMMS applications and software for end users. The Support Analyst will also contribute to project initiatives and engage in tasks...
-
IT Business Applications Analyst
11 hours ago
Memphis, United States Monogram Foods Full timeJob DetailsLevel Experienced Job Location Memphis Support Center - Memphis, TN Position Type Full Time Education Level 4 Year Degree Job Category Information Technology IT Business Applications Analyst III We are excited to announce that Monogram Foods is looking for an IT Business Applications Analyst III to join our team! As an IT Business Application...
-
IT Business Applications Analyst
Found in: Talent US C2 - 1 week ago
Memphis, United States Monogram Foods Full timeJob Details IT Business Applications Analyst III We are excited to announce that Monogram Foods is looking for an IT Business Applications Analyst III to join our team! As an IT Business Application Analyst, you will be responsible for gathering business requirements and designing, developing, and maintaining software applications that meet the...
-
Manufacturing Applications Analyst
7 hours ago
Memphis, United States Trisian-Global Consulting LLC Full timeJob DescriptionJob DescriptionTrisian Global Consulting is seeking a Manufacturing Application Analyst to work on Manufacturing Applications - inventory systems and related processes.This position is full-time On-Site in Memphis.NO C2C or Sponsorship - - - W2ONLYResponsibilitiesPerform business requirements analysis related to manufacturing areas that...
-
IT Business Applications Analyst III
Found in: Appcast US C2 - 2 weeks ago
Memphis, United States Monogram Foods Full timeWe are excited to announce that Monogram Foods is looking for an IT Business Applications Analyst III to join our team! As an IT Business Application Analyst, you will be responsible for gathering business requirements and designing, developing, and maintaining software applications that meet the needs of our organization. You will work closely with other IT...
-
IT Business Applications Analyst III
Found in: Appcast Linkedin GBL C2 - 3 weeks ago
Memphis, United States Monogram Foods Full timeWe are excited to announce that Monogram Foods is looking for an IT Business Applications Analyst III to join our team! As an IT Business Application Analyst, you will be responsible for gathering business requirements and designing, developing, and maintaining software applications that meet the needs of our organization. You will work closely with other IT...
-
IT Business Applications Analyst III
2 weeks ago
Memphis, United States Monogram Foods Full timeWe are excited to announce that Monogram Foods is looking for an IT Business Applications Analyst III to join our team! As an IT Business Application Analyst, you will be responsible for gathering business requirements and designing, developing, and maintaining software applications that meet the needs of our organization. You will work closely with other IT...
-
Manufacturing Applications Business Analyst
Found in: Talent US C2 - 1 week ago
Memphis, United States Sirius Staffing Full timeManufacturing Applications Business Analyst What you will be expected to do:Perform business requirements analysis related to manufacturing areas that include gathering, documenting, process mapping and analyzing of business requirements for technology solutions.Interface with key individuals representing business, operations, and technology vendors to...
-
Sales Support Analyst
1 week ago
Memphis, United States Adams Keegan Full timeThis position is responsible for assisting the manager in providing operational support by working with outside sales staff, members of management and others within the organization. The Sales Support Analyst delivers assistance to the Sales Team that is essential in helping drive the organization in exceeding its revenue goals. Must have great time...
-
Sales Support Analyst
2 days ago
Memphis, United States Adams Keegan Full timeThis position is responsible for assisting the manager in providing operational support by working with outside sales staff, members of management and others within the organization. The Sales Support Analyst delivers assistance to the Sales Team that is essential in helping drive the organization in exceeding its revenue goals. Must have great time...
-
Service Desk Analyst II, Onsite Support
2 weeks ago
Memphis, United States CareerBuilder Full timeSummary: The Service Desk Analyst II role is a pro-active, technology focused, customer service oriented professional focused on supporting K2 Services who will be based out of our clients office in Memphis, Tennessee. This position will be part of a team of IT professionals who provide in-house technical PC hardware and software support. This person will...
-
Service Desk Analyst II, Onsite Support
3 weeks ago
Memphis, United States K2 Services Full timeJob DescriptionJob DescriptionSummary:The Service Desk Analyst II role is a pro-active, technology focused, customer service oriented professional focused on supporting K2 Services who will be based out of our client’s office in Memphis, Tennessee. This position will be part of a team of IT professionals who provide in-house technical PC hardware and...
-
Sales Support Analyst
3 weeks ago
Memphis, United States Adams Keegan Full timeJob DescriptionJob DescriptionThis position is responsible for assisting the manager in providing operational support by working with outside sales staff, members of management and others within the organization. The Sales Support Analyst delivers assistance to the Sales Team that is essential in helping drive the organization in exceeding its revenue goals....
-
Business Analyst
2 weeks ago
Memphis, United States VERITAS HHS Full timeThe Business Analyst supports the business analysis and quality assurance functions for all of Veritas HHS operations. The position reports to the Program Improvement Manager. Primary Responsibilities:Analyzes data, patterns, and related trends via Business Analyst, Business, Analyst, Operations, Technology
-
GIS Analyst
2 weeks ago
Memphis, United States RIT Solutions, Inc. Full timeTitle: GIS Analyst Location: Memphis, TN Duration: 12+ months contract I am seeking a GIS Analyst who is local to Memphis or will relocate for day 1 for a Hybrid position in Memphis, TN. Please see the job requirements below and email me with any questions. JOB SUMMARY: Create, update, and maintain geographic information system (GIS) data and analyze data in...
-
Corporate Tax Analyst
9 minutes ago
Memphis, United States Trisian-Global Consulting LLC Full timeJob DescriptionJob DescriptionTrisian-Global Consulting LLC is seeking a highly skilled and experienced Corporate Tax Analyst This is a full-time, permanent position working on-site in Memphis TN.W2 Only, no C2C.As a Senior Tax Analyst/Accountant, you will be responsible for the income tax profile (income tax provision, compliance, and planning) for the US...
-
IT Business Analyst
2 weeks ago
Memphis, United States Trisian-Global Consulting LLC Full timeJob DescriptionJob DescriptionTrisian-Global Consulting is seeking an IT Business Analyst with JD Edwards experience for a full-time permanent position. This is on-site in Memphis, TN. The primary responsibility of the JD Edwards Business Analyst is to work closely with the business, sales, and shipping to determine their requirements and collaborate with...