Service Technician

3 weeks ago

Ottumwa, United States Sinclair Tractor Full time
Job DescriptionJob Description

Position Specifics:

Department: Service

Reports to: Service Manager

Type of Employment: Full or Part Time

Wage Type: Hourly

Purpose:

Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment.

Responsibilities include but not limited to:

  • Performs diagnostics and repairs on John Deere equipment and technology
  • Mentors Service Technician Trainees and Service Technicians
  • Conducts or supports customer clinics
  • Performs diagnostics and repairs in the field as required
  • Accountable for billable time and assigned work orders
  • Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
  • May participate in Service EDUCATE Training programs required for the development of skills and knowledge
  • Operates and maintains vehicles, tools and equipment required to perform job responsibilities
  • Maintains a clean work area and performs work in a neat and orderly fashion
  • Follows all safety rules and regulations in performing work assignments
  • Maintains current knowledge of John Deere and competitive products


Experience, Education, Skills and Knowledge:

  • High School Diploma or equivalent experience required
  • Associates degree in John Deere Ag Tech or related 2 year degree and/or 2 years of relevant experience preferred
  • Excellent skills in operating vehicles and equipment used for diagnostic purposes
  • Proven knowledge of methods, materials, tools, and techniques used in the repair of outdoor power equipment/agricultural equipment
  • Outstanding knowledge of mechanical, electrical, and hydraulic systems
  • Ability to work varying shifts, extended hours, and holidays
  • Must have basic knowledge of equipment safety procedures

Working Conditions & Requirements:

  • Must be able to stand for extended periods of time
  • Workshop setting
  • Repetitive bending and/or kneeling
  • Must be able to lift 75-pounds
  • Travel as needed


Benefits:
  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Short- & Long-Term Disability
  • Paid Time Off (PTO)
  • 401K Company Match
  • Annual Tool Allowance
  • Environment-Controlled Shops (A/C and heated)
  • Company-paid Uniforms

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