Medical Receptionist

Vanguard Medical Group is hiring a Medical Receptionist to join our Hawthorne, NJ team.

Vanguard Medical Group is an independent primary care group practice with 12 offices in Northern and Central New Jersey. We are committed to providing evidence-based healthcare that achieves the quality outcomes that improve the health and safety of our patients and the populations we manage. We also strive to take care of our people, and that's not just patients. We want to ensure that our clinical and administrative staff have a good work-life balance, are engaged at VMG, and experience joy at work.

This is a full-time position and the candidate must have weekend and evening availability. This is a position with a compensation rate of 18.00 - 22.00 per hour, depending on years of experience.

About the role:

The Medical Receptionist is responsible for administrative tasks such as answering phones, greeting patients and visitors and scheduling appointments in a professional and timely manner. The Medical Receptionist may be responsible for both administrative and clinical duties. Candidates must be able to work rotational weekend and evening shifts.

Job Responsibilities:

• Welcomes and greets all patients and visitors, whether in person or over the phone and acts as a liaison between patient and provider.
• Maintains a polite, consistent phone manner using pleasant telephone etiquette.
• Registers new patients and updates existing patient demographics by collecting patient information including personal and financial information during the check in process.
• Guides patients through the electronic check in process, if needed.
• Facilitates patient flow by notifying the Medical Assistants of patient arrival, being aware of delays, and clearly communicating status with patients and clinical staff.
• Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
• Protects patient confidentiality by ensuring protected health information is secured, not visible to other patients and logging off the computer before leaving it unattended.
• Obtains pre-certification for any required procedures or medications.
• Maintains clear and timely written and verbal communications between patient and provider via phone or Taskman.
• Relays information clearly to patient on preparation for appointments, lab tests, procedures, and referrals.
• Keeps the reception area clean, organized, and ready at the start of each working day.
• Performs all other clerical duties as assigned by Vanguard Medical Group.

Requirements:

• High school diploma or graduation equivalency degree (GED)
• Knowledge of basic medical terminology
• Basic computer skills, including Word and Excel
• Excellent verbal and written communication skills
• Excellent time management and organizational skills

Life at Vanguard:

We are the innovators and visionaries in medical science, with the health of our patients as the ultimate goal. To take care of our patients, we hire warm and caring professionals who value and respect others, and who seek to achieve excellence in all they do. We take care of our team too We offer a unique work environment where you can maximize your capabilities and contributions and we value everyone’s input. Some of our benefits include medical, dental and vision insurance, generous paid time off, 401(k) plans with employer match, and leadership opportunities.