![DQE Communications](https://media.trabajo.org/img/noimg.jpg)
Network Operations Center Technician II
3 weeks ago
DQE Communications, headquartered in Pittsburgh, Pennsylvania, is a fiber-optic Internet and data network access provider for businesses and carriers in Pennsylvania, West Virginia, Maryland and Ohio. Established in 1997 as a division of the Duquesne Light Company, DQE started as a dark fiber infrastructure provider in the Pittsburgh metropolitan area, and since then has grown both its fiber footprint and product offerings to become one of the leading regional providers of secure, reliable, data network services. With its recent sale to GI Partners, a leading investor in the communications infrastructure sector, DQE has a renewed focus on growth, both in terms of increasing penetration within its current footprint and growing its network reach.
Job Summary:
NOC technicians provide Tier 1-2 Technical Support to DQE Customers both internal and external. NOC technicians are responsible for collecting pertinent information for any event presented for their diagnostic review. Network Operations Center Technicians are responsible for providing customers with periodic updates concerning network events and general inquiries while acting as a liaison between DQE team members and contractors with our customers.
NOC Technicians are expected to be professionals who have strong interpersonal skills, able to multitask, and handle a variety of tasks assigned by their supervisor. They must work effectively in a team environment while able to complete tasks independently when requested.
This position is rotational in nature with alternating shifts. Shifts rotate between daylight and overnight and are subject to change. Shifts are performed onsite and will occur over holidays and weekends.
Onsite position must be local to the Pittsburgh area.
Key Job Responsibilities:
- Tier 1-2 Support for all customer communications into the DQE Network Operations Center
- Proactive network monitoring and troubleshooting of the DQE Communications Customer Network.
- Manage Network Operations Center tasks including; trouble ticket queues, inbound and outbound calls, email support inboxes, and any additional work required by network events.
- Must have the ability to independently analyze, communicate and resolve problems with the ability to work with little to no supervision
- Must have excellent verbal, written, interpersonal communication skills and the ability to interact with all levels of personnel
- Must have expertise with basic computer hardware, PC desktop operating systems and applications
- Must have analytical, problem solving skills and be able to show initiative and sound judgment
- Develop and maintain technical documentation for hardware and software configuration management and tracking.
- Linux/Mac experience a plus
- A bachelor's degree is preferred.
- Certifications from a technical trade school are encouraged.
- Candidates with prior experience in technical support roles are preferred
Powered by JazzHR
iQF95ZaYk4
-
Data Center Technician 2
4 weeks ago
Pittsburgh, United States Databank Full timeDataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively...
-
Data Center Technician 2
2 weeks ago
Pittsburgh, United States Databank Full timeDataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively...
-
Neurodiagnostic Technician II
4 weeks ago
Pittsburgh, United States University of Pittsburgh Medical Center Full timeUPMC Presbyterian is hiring a Neurodiagnostic Technician to join our department on a full-time basis! The Tech II will perform under general supervision and according to established guidelines and procedures, routine and complex procedures to obtain data for use in the clinical diagnosis of disorders of the nervous system in at least one of the following...
-
Neurodiagnostic Technician II
1 month ago
Pittsburgh, United States University of Pittsburgh Medical Center Full timeUPMC Presbyterian is hiring a Neurodiagnostic Technician to join our department on a full-time basis! The Tech II will perform under general supervision and according to established guidelines and procedures, routine and complex procedures to obtain data for use in the clinical diagnosis of disorders of the nervous system in at least one of the following...
-
Laboratory Research Technician II
1 month ago
Pittsburgh, United States University of Pittsburgh Full timePerforms a variety of laboratory experiments and procedures. Prepares specimens. Oversees supply management. Operates and properly maintains equipment. The University of Pittsburgh is seeking a Laboratory Research Technician II at the Children's Hosp Technician, Laboratory, Research, Healthcare, Education, Tech
-
Voice Network Engineer II
1 month ago
Pittsburgh, United States Duquesne Light Company Full timeDuquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of electric energy,...
-
Environmental Technician II
1 month ago
Pittsburgh, United States PVE, LLC Full timeJob DescriptionJob DescriptionEnvironmental Technician II Job Summary: The Environmental Technician II works independently on field projects, completes all field tasks, including mobilization, sampling materials in the field, documentation of field procedures, and any related tasks in support of field efforts. The Environmental Technician II...
-
Environmental Technician II
4 weeks ago
Pittsburgh, United States PVE, LLC Full timeJob DescriptionJob DescriptionEnvironmental Technician II Job Summary: The Environmental Technician II works independently on field projects, completes all field tasks, including mobilization, sampling materials in the field, documentation of field procedures, and any related tasks in support of field efforts. The Environmental Technician II...
-
Voice Network Engineer II
1 month ago
Pittsburgh, United States Duquesne Light Full timeDuquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of electric energy,...
-
Voice Network Engineer II
4 weeks ago
Pittsburgh, United States Duquesne Light Full timeDuquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of electric energy,...
-
Neurodiagnostic Technician II
1 month ago
Pittsburgh, United States UPMC Full timeUPMC Presbyterian is hiring a Neurodiagnostic Technician to join our department on a full-time basis! The Tech II will perform under general supervision and according to established guidelines and procedures, routine and complex procedures to obtain data for use in the clinical diagnosis of disorders of the nervous system in at least one of the following...
-
Neurodiagnostic Technician II
4 weeks ago
Pittsburgh, United States UPMC Full timeUPMC Presbyterian is hiring a Neurodiagnostic Technician to join our department on a full-time basis! The Tech II will perform under general supervision and according to established guidelines and procedures, routine and complex procedures to obtain data for use in the clinical diagnosis of disorders of the nervous system in at least one of the following...
-
Probation Support Technician II
2 months ago
Pittsburgh, United States Pennsylvania Western Probation and Pretrial Services Full timeMain content Job Details for Probation Support Technician II Court Name/Organization: Pennsylvania Western Probation and Pretrial Services Overview of the Position: Probation Support Technicians provide technical, administrative, and case management support to probation officers and other staff in a wide range of areas, including, but not limited to,...
-
Senior Data Center Network Engineer
2 months ago
Pittsburgh, United States Serigor Inc. Full timeJob DescriptionJob DescriptionPosition: Senior Data Center Network Engineer (with Cloud exp) Location: Hybrid- Multiple locations Pittsburgh, PA, Strongsville, OH, Birmingham, AL, Farmers Branch, TX, Cincinnati, OH, Miamisburg, OH, Downers Grove, IL, Overland Park, KS, Philadelphia, PA, Columbus, OH, Little Rock, AR, Jacksonville, FLDuration: 12+ MonthsJob...
-
Senior Data Center Network Engineer
4 weeks ago
Pittsburgh, United States Serigor Inc. Full timeJob DescriptionJob DescriptionPosition: Senior Data Center Network Engineer (with Cloud exp) Location: Hybrid- Multiple locations Pittsburgh, PA, Strongsville, OH, Birmingham, AL, Farmers Branch, TX, Cincinnati, OH, Miamisburg, OH, Downers Grove, IL, Overland Park, KS, Philadelphia, PA, Columbus, OH, Little Rock, AR, Jacksonville, FLDuration: 12+ MonthsJob...
-
Ophthalmic Technician II
2 months ago
Pittsburgh, United States University of Pittsburgh Medical Center Full timeThe Ophthalmology Community Service Technician plays a pivotal role in providing ophthalmic technician services during community service missions. This position builds upon the responsibilities of an Ophthalmic Technician III, incorporating specialized skills and adaptability to effectively serve patients in diverse settings. The incumbent will be...
-
Ophthalmic Technician II
4 weeks ago
Pittsburgh, United States University of Pittsburgh Medical Center Full timeThe Ophthalmology Community Service Technician plays a pivotal role in providing ophthalmic technician services during community service missions. This position builds upon the responsibilities of an Ophthalmic Technician III, incorporating specialized skills and adaptability to effectively serve patients in diverse settings. The incumbent will be...
-
Lead Neurodiagnostic Technician
4 weeks ago
Pittsburgh, United States University of Pittsburgh Medical Center Full timeUPMC Presbyterian is hiring a full-time Lead Neurodiagnostic Technician to join our growing team! This position will function as a Lead Tech in the appropriate area and to ensure quality of services relative to staffing, patient scheduling, and operation of equipment and supplies. Oversee the work of the EEG or EMG Tech I, II, and III positions and act as a...
-
Lead Neurodiagnostic Technician
2 months ago
Pittsburgh, United States University of Pittsburgh Medical Center Full timeUPMC Presbyterian is hiring a full-time Lead Neurodiagnostic Technician to join our growing team! This position will function as a Lead Tech in the appropriate area and to ensure quality of services relative to staffing, patient scheduling, and operation of equipment and supplies. Oversee the work of the EEG or EMG Tech I, II, and III positions and act as a...
-
PAUT Technician Lvl II
2 months ago
Pittsburgh, United States Diamond Technical Services Full timeJob DescriptionJob DescriptionCompany DescriptionDiamond Technical Services, Inc. is a technical services and engineering consulting company that offers comprehensive services to utility, oil, gas, chemical, refining, food processing, pharmaceutical, manufacturing, agricultural, and power industries. Our primary goal is to maximize system availability safely...