Customer Service Associate
3 weeks ago
Position Overview: We are currently seeking a Customer Service Associate to join our retail team. This role is perfect for individuals who are passionate about delivering outstanding service, have excellent communication skills, and enjoy working in a dynamic retail environment.
Responsibilities:
- Greet customers with a warm and friendly demeanor as they enter the store.
- Assist customers with product inquiries, locating items, and making purchasing decisions.
- Process transactions accurately and efficiently using our point-of-sale system.
- Handle customer complaints and concerns with empathy and professionalism, striving for swift resolution.
- Maintain a neat and organized store environment by restocking shelves, tidying displays, and ensuring cleanliness.
- Collaborate with team members to achieve sales goals and uphold company standards of service.
- Stay informed about product features, promotions, and sales events to provide accurate information to customers.
Qualifications
Qualifications:
- Previous experience in customer service, retail, or a related field preferred.
- Exceptional communication skills, both verbal and written.
- Ability to remain calm and composed under pressure while addressing customer issues.
- Strong attention to detail and accuracy in handling transactions.
- Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
- A positive attitude and willingness to go above and beyond to ensure customer satisfaction.
Additional Information
All your information will be
Benefits:
- Competitive hourly wage with opportunities for performance-based incentives.
- Employee discounts on merchandise.
- Comprehensive training and ongoing development opportunities.
- Supportive team environment with opportunities for advancement.
kept confidential according to EEO guidelines.
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