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DOL /GO Case Manager

3 months ago

Riverside, United States Amity Foundation Full time
Job DescriptionJob Description

Job Summary:

The Case Manager provides directs of casework services to DOL/GO program participants, including but not limited to intake, needs assessment, the development of case management plans, and treatment progress monitoring.

Essential Duties:

· Work with youth and/ young adults (18–24-year-olds), and core competencies that include motivational interviewing, denial management, relapse prevention, crisis intervention and trauma-informed care.

· Provide all programming components and all other services (except Job Development) to the GO participants.

· Serve as mentors to participants, providing weekly 1:1 and small group mentoring focused on topics like problem solving, coping mechanisms, and life issues.

· Facilitate conflict resolution training that includes 25 hours of classroom training and skills development on active listening, reframing, issue identification, balancing power differences, and de-escalation.

· Coordinate these services with each region’s justice partners for referrals, employment services providers, and with the LA Regional Reentry Partnership providing the leadership development component in San Diego and Riverside.

· Conduct initial intake and needs assessments for all participants assigned to caseload.

· Prepare, review, and update Individual Development Plan (IDP) for participants assigned to caseload.

· Develop and monitor the participant's progress relative to their IDP through all phases of the program and confer regularly with Community Based Organizations (CBO) concerning program progress and transition planning.

· Assist participants with applying for full-time employment when they conclude paid work experience.

· Assist participants to apply, enroll, and seek financial aid with colleges and universities.

· Document all progress and all services provided in the participants' files including employment effort/status, individual and group counseling, case conference results, referral services, and disciplinary information.

· Responsible for data entry using Apricot System for all participants through all phases of the program.

· Meet with mentors quarterly to align mentoring supports with the participants IDP.

· Make appropriate referrals to outside agencies as necessary.

· Develop discharge and post-completion plans appropriate to IDP.

· Maintain collaborative relationships evidenced by effective communication with Program Coordinator, CBOs, and DOL/GO participants.

· Maintain comprehensive case records and accurate statistical information for GO participants and services, including all the required elements of the IDP.

· Development of IDP at participant's arrival, ensuring goals, objectives, and target needs are based on assessment(s) results. Participate in IDP review participant in caseload.

· Oversee Violence Prevention services.

· Attend workshops, meetings, and trainings as requested by supervisor.

· May serve as Community Advocate role in addition to job as requested by community leadership.

· Performs other related duties as assigned.

Education and Experience:

Required:

· Bachelor’s degree in social sciences or a related field; OR High school diploma or equivalent and a minimum of two years’ experience working with the criminal justice or related population.

Preferred:

· Experience with counseling justice involved individuals in a prison or similar setting.

Certifications or Licenses:

Required: Valid CA Drivers License

Title: DOL/GO Case Manager Reports To: Project Coordinator

Job Number: Department: Employment Services

Position Number: Location: SD & Riverside location TBD

FLSA Exemption Status: Non-Exempt Supervises: N/A

Position Status: Full Time, Accrual Level FT1 Revised: 03-23-23

· Must have a valid California driver's license and be eligible for Amity vehicle insurance.

Preferred:

· Offender Mentorship and Conflict Resolution Certification.

Skills/Abilities:

· Understanding of causes, symptoms, and effects of long-term incarceration; appreciation for the behavioral, psychological, physical, and social effects of incarceration.

· Recognition of the importance of individual differences created by personalities, cultures, lifestyles, social networks, and other factors that influence behavior.

· Operational knowledge of MS Word, Excel, and Access

· Ability to prioritize competing tasks with multiple deadlines.

· Excellent interpersonal and communications skills and the ability to work effectively with a wide range of constituencies in the community and within the organization.

· Demonstrate ethical behavior in order to maintain professional standards and safeguard the participant.

· Participate in community-building activities as appropriate to the position.

· Protect program participants' health, safety, welfare, and confidentiality of records and participant information.

ADA Information:

Physical Requirements:

· Faculty must frequently lift and/or move up to 50 pounds.

· Frequently required to sit and/or stand for extended periods of time.

· Frequently sitting and typing for extended periods of time.

· Occasionally required to reach, walk, climb, pull, push, grasp, stretch, stoop.

· Frequently required talk, hear, see, and use repetitive motions.

· Frequently able to communicate verbally and in written form.

· Frequently able to use all types of vision, such as close vision, distance vision, color vision, peripheral vision, and depth perception, to complete daily tasks.

· Required to wear comfortable and office appropriate clothes.

Mental Demands:

· Ability to change direction as priorities shift.

· Ability to thrive in an environment that requires one to adapt to changing circumstances.

· Ability to professionally work under pressure with difficult or temperamental students & faculty.

· Ability to handle mental and emotional stress related to the position.

Work Conditions:

· Generally, in a remote and /or indoor office setting.

Environmental Conditions:

· The noise level in the work environment is moderate but can be loud.

· The temperature in the work environment is usually moderate to cool but can be cold or hot.

Travel:

· May travel locally by vehicle.

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