Warranty Clerk

PURPOSE:

The Warranty Clerk prepares, records, and reconciles warranty claims and submits them to the

factory and to distributors for defective parts.

ESSENTIAL DUTIES:

■ Process warranty claims. Verify criteria required by factory or distributor.

■ Post edits on computer.

■ Prepare CSI documents.

■ Track parts by tagging.

■ Arrange for parts to be shipped to the factory or distributor, or to be scrapped.

■ Follow up with the factory and distributors regarding unpaid claims.

■ File sales documents after they are posted, and the commission is paid.

■ Reconcile flooring interest statements.

■ Reconcile selected vendor accounts.

■ Serve as telephone operator backup.

QUALIFICATIONS:

■ Ability to read and comprehend instructions and information.

■ Some knowledge of automotive parts.

■ Two years of experience in a general office position.

■ Ability to use computer, ten-key, microfiche machines and to read vendor catalogs.

■ Ability to communicate effectively orally and in writing.

We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.