Receptionist (Bi-lingual Korean)

Receptionist & Office Coordinator (Bi-lingual Korean)

SM & Kakao Entertainment

1) About Us

SM & Kakao Entertainment America Corp. (SMKEA) is a subsidiary of SM Entertainment Co., Ltd. (SME). SME has pioneered the entertainment industry in Korea and is a total entertainment group leading the global Korean Wave and K-pop sensation. SME Group manages over 400 artists combined, including our own trained and cultivated musicians as well as other casted talents such as MCs, entertainers, actors, models, and influencers. SMKEA's mission is to focus on integrating various aspects of the company's global operations, including music distribution, artist global tour support, and global distribution of merchandise, into a cohesive system that will lead to the expansion of the company's global market presence and enhance its offerings to provide a more comprehensive experience for our fans. 

This position is specifically related to SMKEA's merchandise store. We carry fashion merchandise of our sensational K-pop groups and the majority of our sales support our artists so they can provide all of their fans with more music to enjoy. Our mission is to make it easier for all our artists' fans all around the world to purchase authentic, beloved artist products.  

2) Responsibilities

• Maintain office operations
• Coordinate and communicate with office vendors
• Oversee new employee introduction and basic onboarding 
• Manage office supply, snack and beverage restocking, other ad hoc general office needs
• Greet guests with professionalism
• Onboarding with equipment 
• General administrative tasks 
• Coordinate internal and external meetings, including preparing necessary materials and logistics.
• Perform receptionist duties: greet visitors, and answer and direct phone calls. 
• Maintain a well-organized and efficient office space, overseeing supplies, equipment, and vendor communications.
• Manage all logistics for US executive team members and HQ requests, ensuring smooth and timely execution of tasks.
• Arrange travel logistics for the executive team, including flights, hotels, transportation, and itinerary.
• VISA
• Assist in maintaining and updating team checklists, project timelines, and deliverables.
• Act as a liaison between different teams, ensuring seamless communication and coordination.
• Manage and respond to incoming inquiries, emails, and calls promptly and professionally.
  

3) Qualifications

• Bilingual in both English and Korean (reading & writing) required
• BA/BS from an accredited University or College preferred
• At least 1 years of professional administrative experience supporting an executive in a fast-paced environment.
• At least 1 year of professional experience working in the music industry.
• Experience working at an agency is a plus but not required.
• Ability to anticipate needs and execute time sensitive matters in a fast-paced environment.
• Ability to multitask and prioritize efficiently.
• Ability to work well under pressure; meet tight deadlines.
• Strong organizational and communication skills; written and verbal.
• Strong attention to detail.
• Must be proactive and solution-oriented.
• Strong professional interpersonal skills, while understanding the importance of maintaining confidentiality.
• Computer literate (Microsoft Outlook, Word, Excel)
  

4) Benefits

• Health Insurance (Medical, Dental, Vision) paid 100% by the company for the entire family
• Unlimited PTO
• 401K Match
• 12 Paid Holidays
• Discretionary Bonuses
• Perks perks perks