Warehouse Delivery Driver/Customer Service

3 weeks ago

Eden Prairie, United States SEEK Careers Staffing Full time
Job DescriptionJob Description

Distinguish us from our competitors by building and maintaining long-term relationships with all stakeholders at our customer’s facility. This position is also responsible for maintaining customer satisfaction by working in a professional and ethical manner with all stakeholders in the shipping process and ensuring the safekeeping, protection, and proper storage of all warehouse goods and products. Ensure the best interests of our customer are handled, and all customers are treated fairly and respectfully


Position – Delivery Driver/Customer Service

Job Location – Eden Prairie MN

Starting Date – Immediate

Employment Term – Direct Hire

Employment Type – Full-Time

Work Hours (Shift) – 1st Shift (6:00am – 3:30pm)

Starting Pay – $19hr

Benefits – Medical, Vision, Dental, 401(K), Paid Vacation, Paid Holidays, Referral Bonus

Required Education – High School Diploma/GED

Required Experience – At least 1 year of experience


Warehouse Associate Essential Functions:


•Responsible for modeling our core values.


•Maintain a thorough knowledge of products to read customer sales order, shipping order, or


requisition to determine items to be moved, gathered, or distributed.


•Convey materials and items from receiving to storage or to other designated area.


•Sort and place materials or items on racks, shelves, or in bins according to predetermined


sequence such as size, type, color, or bin location.


•Assemble customer orders from stock, just-in, or cross-docked, and prepares orders for


shipment in a timely manner according to customer expectations.


•Properly marks materials with identifying information.


•Records amounts of materials or items received or distributed to properly maintain inventory


records.


•Perform cycle counts as directed.


•In partnership with appropriate individuals, document, investigate and resolve shipping and


receiving errors.


•Perform general housekeeping duties as directed which include but are not limited to bulb


replacement, recycling eligible items, floor sweeping, snow removal of walkways and docking


area, and record storage.


•Occasional training of new hires in same position


•Suggest improvements to various warehouse processes when able.


•Participate in development of department programs, systems, procedures, and methods of


operation.


Back-up Field Service Provider Essential Functions:


• Provide quick, efficient, and courteous service to customers including prevention and


resolution of problems or complaints.


• Transport product to customer facilities on schedule in company provided vehicle.


oMaintain cleanliness of delivery vehicle.


oPractice safe driving habits.


oInspect and assist in fueling and maintenance of vehicle.


•Complete responsibilities for material handling and put away activities based upon account


requirement.


•Perform order scanning based upon account requirements.


•Perform cycle-counting inventory activities per scanning or vending areas based upon account


requirements.


•Perform general housekeeping activities per scanning or vending areas, as appropriate.


• Work cooperatively with Account Managers and other employees to:


oDevelop and maintain customer relationships.


oShare information, opportunities, customer feedback, or issues.


o Suggest improvements to the various tools and mediums interfaces with their


customer to employees.


oReconcile inventory discrepancies.


• Represent our company well as an approachable, friendly, service-oriented resource with familiarity


with the customer’s environment.


•Attend scheduled meetings as directed.




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