Customer Service Specialist

3 weeks ago


Fairmont, United States White Hall Spirits Full time
Job DescriptionJob Description

We’re seeking a positive, personable customer service representative for a rewarding career opportunity You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, and a positive work environment, and can’t wait to get started

Compensation:

$12 - $15 hourly

Responsibilities:
  • Interact with the sales lead to maintain and improve service and product knowledge
  • Respond to customer inquiries, product and service questions, and customer complaints
  • Find patterns in customer complaints and bring them to the team for improvement
Qualifications:
  • Excellent active listening, interpersonal, and communication skills
  • Previous work in a customer-facing position
  • High school diploma, G.E.D. or equivalent
About Company

At White Hall Spirits we are customer experience-focused. As a company, we strive to provide more than the next retail store. Outgoing personalities are a requirement as making customers feel invited and welcomed is a must.



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