Supplemental Claims Specialist

2 weeks ago


Panama City Beach, United States Noble Public Adjusting Group Full time
Job DescriptionJob Description

Noble Public Adjusting Group is looking for a Supplemental Claims Specialist with experience navigating property insurance claims to join our team. This role offers you the chance to make a real impact by advocating for the insured after they have suffered property damage. Working on the behalf of the insured, not the insurance company, we handle their insurance claims to ensure they receive a fair settlement. At Noble Public Adjusting Group you will collaborate with a dynamic team dedicated to excellence.


The Supplemental Claims Specialist will be responsible for handling all aspects of property claims. This includes preparing, submitting, and managing property claims with insurance companies to ensure proper reimbursement to mitigate the property damages. The ideal candidate will have a strong understanding of the insurance claim process, excellent attention to detail, and the ability to effectively communicate with insurance adjusters and other stakeholders.

Key Responsibilities

  • Conduct thorough investigations of client's claim including obtaining necessary documents and forms from claimants and insurance companies

  • Conduct thorough inspections of roofing projects to identify necessary supplements and prepare detailed supplement claims with accurate cost estimates and documentation.

  • Assist internal and external customers with problems or questions regarding claims by phone and written correspondence

  • Negotiate/request settlement payments from insurance companies

  • Maintain physical/electronic claim files, including capturing claim information in claim management systems, ensuring all documentation and notes are concise and up-to-date

  • Confer with and assist in client-related issues as needed to maintain good customer relations and provide clients with status updates for their claims

  • Provide the highest levels of service to Noble clients and industry partners

  • Identify and positively communicate opportunities to enhance operations and more effectively achieve Noble’s organizational objectives

  • Stay updated on industry standards, insurance policies, and best practices related to supplement claims.

Qualifications

  • High school diploma or equivalent; bachelor’s degree in a related field is preferred.

  • Obtain an All-Lines (06-20) license in the state of Florida within your first week of employment (this licensing requires a state background check). *Licensing is paid by Noble.

  • Strong understanding of roofing processes, materials, and terminology.

  • Proficient in using estimating software (e.g., Xactimate, Symbility)

  • Must be self-disciplined and independent, but also an agreeable team player.

  • Have a proven ability to adapt to many changes in a very fast-paced environment.

  • Maintain urgency and professionalism to resolve complex client issues or concerns.


  • Excellent attention to detail and organizational skills.

  • Strong negotiation and communication skills.

  • Ability to work independently and as part of a team.

Benefits

  • Dental insurance

  • Employee assistance program

  • Health insurance

  • Paid time off

  • Referral program

  • Vision insurance

  • Paid time off and holidays.

  • Opportunities for professional development and growth within the company.

Job Type:

  • Full time Monday - Friday

  • In person

  • 8:00am - 5:00pm

Job Type: Full-time

Pay: $800 weekly plus incentives

Benefits:

  • Paid time off

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday

Work Location: In person



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