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Bilingual Enrollment Specialist
3 months ago
Position Description:
During the ten-week Open Enrollment period from November 1 to December 15, the Prosper Health Coverage Program hires a team of on-site temporary staff to help community members enroll in affordable health insurance through the federal Marketplace and use their insurance to access care. The timeline for this position is late September 2024 to December 15, 2024.
A key position on the team is the Health Insurance Bilingual Enrollment Specialist. The team of Enrollment Specialists will work together to enroll community members in affordable health insurance plans. Full-time and part-time positions available with daytime, evening, and weekend schedule options. Paid training is provided. Knowledge of health insurance experience is a plus but is not required.
Primary Duties/Responsibilities:
- Provide on-site client assistance and support in person and by phone
- Help clients quickly and accurately enroll in Marketplace health insurance
- Educate clients on the Marketplace application, health coverage terminology, and plan options
- Follow privacy procedures to protect clients’ personally identifiable information
- Other duties as assigned
Minimum Requirements:
- Strong customer service skills
- Bilingual in English, Spanish, or Arabic
- Ability to provide empathetic and trauma-informed services
- Ability to be flexible, learn quickly, and multi-task
- Accurate, efficient, and detail-oriented
- Proficiency using standard office computer programs and databases
- Comfortable working in a fast-paced environment
Compensation
$20/hour
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.
Foundation Communities provides an excellent benefits package including employer paid health benefits, 401(k) investment opportunity, Employee Assistance Program, paid vacation, holiday, and sick time.
In compliance with Foundation Communities’ duty to provide and maintain a workplace that is free of known hazards, Foundation Communities is requiring all employees to be fully vaccinated against COVID-19 unless they request and receive a reasonable accommodation.
Foundation Communities is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation & gender identity.
