Front Desk Host

4 weeks ago


Springfield, United States Kick City Sports Park Full time
Job DescriptionJob DescriptionEmployee Benefits:
  • League Team Credit (eligible after probationary period)
  • Flexible scheduling
  • Food Discounts

Company Overview:
Our business provides recreational services for children as young as 18 months to 99 years old. We do this through a variety of activities and programming through leagues, classes, and events.

Job Summary:
This position is unique because hosts are knowledgeable about ALL facility programming and scheduling and able to assist our customers with any questions they have.

Duties & Responsibilities:
  • Professional telecommunications etiquette when on the phone and sending emails
  • Assisting with sales of programming and customer memberships
  • Troubleshooting customer questions and inquiries regarding their program of interest
  • Understanding and proper use of our Point of Sales
  • General facility upkeep
  • Product knowledge, serving and performing accurate transactions
  • Performing proper cash handling and credit/debit transactions
  • Be able to work 1-2 weekend shifts

Qualifications:
  • Prefer previous customer service experience
  • Undergo a background check
  • Authorized to work in the United States

Preferred Skills:
  • Team player and strives to be as proactive as possible
  • Detailed-oriented and able to multitask and manage time effectively
  • Ability to build rapport with all customers & families who come into our facility



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