Customer Service Associate

2 weeks ago


Portland, United States Emerald Staffing Full time
Job DescriptionJob DescriptionAbout UsPortland's leading, locally owned construction supply company has been the area's go-to specialty resource for commercial and residential builders for over 100 years This fun and hard-working team continues to grow every year, as their employees enjoy a fun, family-like work environment that encourages growth and provides a stable career. Get ready to go on group camping trips with the team during the summer season

OverviewAs the Customer Service Associate, you will greet and assist all visitors, who are typically home-owners or contractors. We are looking for friendly and professional team player, who has excellent customer service skills and prides themselves on their detail-oriented mindset.
Responsibilities
  • Greeting client walk-ins (contractors and homeowners).
  • Assisting with client orders over the phone and in-person.
  • Performing supply order data entry tasks.
  • Update product inventory and restocking office supplies.
  • Interfacing with warehouse and dispatch team members.
  • Maintaining tidy workspace and literature supplies.
  • Supporting office and sales team members.
  • Completing other projects/duties as assigned.

Qualifications and Skills
  • 1+ year of recent retail customer service experience
  • Recent work experience within the Construction industry preferred
  • Proficient math skills (addition, subtraction, multiplication, division)
  • Proficient computer skills with word processing, email, spreadsheet and inventory software
  • Professional written and verbal communication skills
  • Bilingual Spanish-English highly preferred
  • Ability to lift 50 lbs

Schedule: Monday - Friday (7:00AM - 3:00PM) with varied seasonal hours
Compensation: $20.00 - $24.00 Hourly + Parking
We offer employees weekly paychecks (direct deposit), and upon eligibility we offer health insurance (Kaiser), accrued paid sick time (Oregon Paid Sick Leave), and a retirement option (OregonSaves).



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