Business Analyst- Six Sigma Coach

1 week ago

Houston, United States Senior PsychCare Full time
Job DescriptionJob DescriptionSalary: $55-$70K DOE

Business Analyst (Six Sigma Coach)- Houston, Texas


Senior PsychCare is looking for a Business Analyst (Six Sigma Coach)  who is responsible for leading efforts that are focused on process improvements.  This person uses a variety of skills to identify, analyze and implement opportunities for improvement within our organization. Increase productivity, reduce costs and improves process.  Identifies and removes inefficiencies using key continuous improvement tools and a defined methodology for solving problems down to root cause. Plans, coaches others, conducts, facilitates, and leads Six Sigma projects. Establish performance measurement systems and goals to be aligned with organizational objectives. Aligns value streams to increase work product flow. Responsible for improvement of KPI’s and adherences to LSS principles. 

  • Managing, owning, implementing, and ensuring continued process documentation of manuals, SOPs, reports, and procedures.
  • Candidates who do well in this position tend to work well under pressure and are able to work effectively with minimal supervision.
  • Strong organization and time management skills are also highly valued.
  • Coordination of specialized missions working cross functionally with internal and external business partners.
  • Optimize and improve reporting metrics and KPIs.
  • Conducts a variety of organizational studies, investigations, and operational studies.
  • Recommend new procedures to enhance efficiency of day-to-day operations as appropriate.

 

Essential Job Functions:

  • Lead identified improvement efforts through all stages of the basic Six Sigma process (DMAIC, Lean, DMADV, etc.) across various areas of the organization while providing leadership and guidance for the people who are attached to project.
  • Responsible for implementing improvement actions and measuring the results. Improvements focus on improved service delivery to customers and improved organizational productivity and operating efficiency.
  • Work closely with account management staff, take the lead on working directly with internal and external staff to develop solutions and resolve their specific issues.
  • Document via flowcharting existing processes, identify fail points and develop solutions.
  • Conduct data and other analysis to determine root causes of service performance failure.
  • Research possible solutions in cooperation with BUSINESS INTELLEGENCE or outside service vendors.
  • Help keep track (research and strategy building) and manage employee certifications and status of certifications such as: NCQA CVO, URACC, Joint-commission, compliance.
  • Identify or conceptualize process system improvement.
  • Develop improvement effort timelines, key milestones, and resource needs.
  • Manage process improvement implementation, escalations, cost, and scope.
  • Provide coaching support to organization staff to support their improvement efforts.
  • Utilize change management techniques to ensure the improvements are sustained.
  • Strong Healthcare background and project experience is required.
  • Ability to project manage and work independently across one or more active improvements.
  • Ability to successfully interface with all levels and areas of the organization.
  • Coach team members to identify possible solutions and evaluate alternative courses of action and facilitates process to resolve differing views and positions.
  • Manage the impact of change on operational areas staff and vendors.
  • Must be skilled in the use of Microsoft suites of office products, specifically Visio, Word, PowerPoint.
  • Ability to analyze complex data to draw supportable conclusions and recommendations.
  • Enthusiastic, energetic, and highly driven, with the desire to learn our business.
  • Ability to solve problems by implementing creative solutions.
  • Able to understand business processes and systems impact.


Education/Training/experience Required:

  • Education– bachelor’s degree in business, Healthcare, or related field.
  • Experience and certification as a Lean Six Sigma Green or Black Belt.
  • Six Sigma/ Continuous Improvement: 2 years (Required).
  • DMAIC: 2 years (Required).
  • Data Mining/ Root Cause Analysis: 2 years (Required).


What we offer:

  • Competitive salary, commensurate with experience
  • Comprehensive benefits package including:
  • Medical
  • Dental
  • Vision
  • Paid Time Off
  • Short/Long Term Disability

All interested candidates are encouraged to apply. Apply today and START NEXT WEEK 


Only applicants in the greater Houston, Texas area will be considered.

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