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Fiber I&R Field Technician
4 months ago
Qualified techs can make on average between $104k - 208k/year
**We offer health, vision, and dental insurance, PTO, and 401k.
Job Description
The Fiber I&R Technician position is in Pell City & Dothan, Alabama, and is full-time. The primary function is to install fiber optic internet services, providing world class quality, and product education for residential and commercial customers.
Role and Responsibilities for Fiber I&R Technician
- Installation, maintenance, and repairing of fiber optic systems for residential and commercial customers.
- Ensuring adequate performance of internet, phone and if applicable, television services
- Complete pre-install work order and post-install service verification and customer education to ensure customer satisfaction.
- Place aerial or buried fiber optic drops and install interior and exterior wiring.
- Observe all safety rules and OSHA regulations.
- Work at heights by using/setting up various types of ladders.
- Work in confined spaces.
- Teamwork - Assist other technicians in the performance of their duties when requested.
- Must convey a positive and professional appearance and demeanor when communicating the company’s products and services to our customers.
- Have an ability to adapt to new processes and new information frequently.
- Use internal systems for work order notation and time keeping.
- Keep customer appointments.
- Maintain minimum acceptable metrics with Repeats, Productivity, and Completions.
- The ability to relocate throughout different regions of NNE periodically, to maintain the client’s work volumes.
Qualifications and Educational Requirements for Fiber I&R Technician
- Fiber optic internet and home phone service experience required.
- Must satisfy company required tools and safety equipment checklist.
- Must have own truck, van, or SUV with a ladder rack.
- Must have own tools to perform the job.
- Smartphone and Laptop are required.
- Lift up to 80lbs unassisted.
- Effective communication skills and ability to multi-task.
- Excellent interpersonal skills and teamwork.
- Must pass background check, MVR screen, and drug test.
- Must be accountable and dependable.
- Must have the ability to work overtime and on weekends depending on the needs of the customer.
- Have an ability to take input from customers, supervisors, leads and co-workers to problem solve and improve skills.
Compensation
The pay is production based. Rates will be provided upon resume submission.
