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Customer Service Representative
4 months ago
If you have a bubbly personality and enjoy talking to people, this position is for you.
As a Customer Service Representative - State Farm Agent Team Member with Uzma Afzal - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
WHAT'S IN IT FOR YOU?
- Health Reimbursement Arrangement for full-time team members (up to $100/month)
- Paid holidays
- Sick leave and paid time off
- No weekends
- Paid Property & Casualty & Life & Health Insurance Licenses
- Paid training with State Farm CRM Software
- Paid customer service and sales training
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
- Required: Able to commute to the office
- Required: Obtain Property and Casualty License and Life/Health License within 60 days of start date
- Required: Computer proficiency
- Required: Great phone etiquette
- Spanish Speaker
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
