Employment Services Specialist

3 weeks ago


Wilmington, United States Goodwill of Delaware and Delaware County Full time
Job DescriptionJob DescriptionPay Rate: $20 per hourDescription of Occupational Work:This class series describes employment placement services for both job seekers and employers focusing on re-entrants and clients with criminal histories. Employment placement services include core services, intensive services, training services and supportive services. Core services include orientation of job seekers to levels of services available, conducting a job search, placement assistance, career counseling, and assessment of job seeker skill levels. Intensive services include comprehensive assessments, individual or group career counseling, job development and referral, formulating employment plans, and assisting eligible job seekers in receiving education and training. Training services include working with job seekers in obtaining occupational skills training, OJT, entrepreneurial training, job readiness training and adult education and literacy. Supportive services include but are not limited to transportation, child care, dependent care, housing, and needs-related payments necessary to enable an individual to participate in employment and training.Essential Functions:Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications ae descriptive, not restrictive, incumbents can complete job duties of a similar kind not specifically listed here.
  • Conducts individual and group intake sessions to orient job seekers and employers to services available and instructs and coaches job seekers/employers on using resources/equipment available.
  • Conducts individual or group assessments to determine level of service needs.
  • Identifies job seeker's employment potential using assessment tools and labor market information.
  • Assists job seekers to develop realistic and achievable employment goals; identifies obstacles to employment; jointly formulates employability development plans directed at employment outcomes.
  • Refers clients to employers for possible job placement based upon comparison of applicant qualifications to employer job requirements.
  • Refers clients to educational and other support service agencies to resolve obstacles to employment.
  • Develops job placement opportunities.
  • Works with eligible job seekers to obtain training from state approved training institutions or explores other avenues for pursuing training and employment goals.
  • Monitors job seeker's progress towards completion of employability development plan and modifies as necessary.
  • Conducts orientation for job seekers to levels of services available and conducts workshops on topics, such as interviewing.
  • Provide assessment of job seeker skill levels, placement assistance and career counseling. Makes critical assessments for intensive service eligibility or referral to other community based organizations.
  • Manages a limited number of less complex cases.
  • Attends training programs and receives on the job training.
Job Requirements:Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
  • Two years' experience in career counseling.
  • Two years' experience in presenting training courses using a variety of training methods such as lectures, structured exercises, role play or group discussions, as well as the use of training materials such as overheads, PowerPoints, handouts, and videos.
  • One year experience in case management.
  • One year experience in interpreting laws, rules, regulations, standards, policies, and procedures.
  • One year experience in using standard computer software programs for word processing, spreadsheets or data bases.
  • One year experience in narrative report writing.


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